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Nujood Fahad Abdullah ALSwoaigh Alswoaigh, Retail Sales Officer

Nujood Fahad Abdullah ALSwoaigh Alswoaigh

Retail Sales Officer·الاتصالات المتكامله

Saudi Arabia

Bachelor's degree, Administrative Sciences

Work experience

Total years of experience: 12 years, 11 months

Retail Sales Officer

June 2022 - Present

الاتصالات المتكامله

Jeddah, Saudi Arabia

June 2022 - Present

Company industry:
Telecommunications
Job role:
Sales

Customer Service Agent

January 2021 - June 2022

National Commercial Bank - Alahli Ncb

Jeddah, Saudi Arabia

January 2021 - June 2022

عقد مؤقت
Company industry:
Banking
Job role:
Customer Service and Call Center

Payroll Officer

July 2021 - December 2021

السخاء الذهبية

Jeddah, Saudi Arabia

July 2021 - December 2021

Tamheer program is 6 months starting in
11-November -2021
at Human Resources department in payroll section
Company industry:
Merchandising
Job role:
Human Resources and Recruitment

Customer Relationship Specialist

February 2017 - July 2020

ikea

Jeddah, Saudi Arabia

I found this job using Bayt.com

February 2017 - July 2020

I worked in all areas of customer service first, welcoming service to the visitor before entering the exhibition, secondly, serving the visitor and transferring him to a customer, third, helping the customer to find the possibility of paying quickly, holding the customer accountable for purchases and finally, after-sales service. I learned body language and the effect of a smile. I learned that voice also has a language and we must understand it. I also have a first aid certificate for the second stage. She also obtained a diploma in the name of customer service stage two
Company industry:
Retail & Wholesale
Job role:
Community Services

معلمة حضانة

October 2015 - April 2016

Bupa

Jeddah, Saudi Arabia

I found this job using Bayt.com

October 2015 - April 2016

تعليم الاطفال
Company industry:
Insurance & TPA
Job role:
Administration

خدمة عملاء

March 2013 - October 2014

berlitz

Jeddah, Saudi Arabia

March 2013 - October 2014

مساعدة العملاء وخدمتهم ومقابلته واستقبال مكالمة العملاء وترتيب الملفات وتنظيمها واستلام المبالغ من العملاء وعمل العقود الشهرية لهم وترتيب جداولهم وادخال علامة الطلاب الى الكومبيوتر على برنامج الاكسل وتنظيم برامج الاطفال السنوية
Help customers and serve them and meet him and receive a customer call and arrange and organize your files and receipt of payments from customers and the work of their monthly contracts and arrange their schedules and the introduction of the students to a computer on the Excel program and organization of the annual children's programs
Company industry:
Primary, Prep, & Secondary School
Job role:
Customer Service and Call Center

محاسب

May 2012 - November 2012

شركة دار البندر

Jeddah, Saudi Arabia

May 2012 - November 2012

Accounting client on personal items (office - Clothing Boots - Accessories - Household)
محاسبة العميل على المستلزمات الشخصية (مكتبية - ملابس جزم - اكسسوارات - مستلزمات منزلية )
Company industry:
Personal Care Centers
Job role:
Customer Service and Call Center

خدمة عملاء

November 2011 - March 2012

شركةncbs

Jeddah, Saudi Arabia

November 2011 - March 2012

الرد على العملاء واستقبال مكالمتهم بطريقة جيدة وافادتهم عن بعض التفاصيل المطلوبه
ومساعدتهم والاجابة على اي سؤال يفيدهم في مجال العمل . والاتصال على بعض العملاء للتاكد من ان المشكلة لديهم قد حلت . والاشتراك للعملاء في بعض البرامج وايضا الغاء هذه الاشتراكات في حال كانت تزعج العميل
To respond to customers and receive return their calls in a good way and their evidence about some of the details required
And help them and to answer any question benefit them in the workplace. Contact some customers to make sure that the problem had been solved. And subscription to customers in some of the programs as well as cancellation of these contributions in case they disturb the client
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

سكرتارية

April 2011 - November 2011

مستشفى باقدو والدكتور عرفان

Jeddah, Saudi Arabia

April 2011 - November 2011

تنظيم مواعيد الدكاترة والحرص على تنظيم وحل مشاكل المرضى
Company industry:
Virtual Assistant Services
Job role:
Secretarial

مساعدة مدرسة

November 2009 - December 2009

مدرسة استراحة الطفل

Jeddah, Saudi Arabia

November 2009 - December 2009

تعليم اطفال الحضانه وروضة وتمهيدي
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

جامعة الملك عبد العزيز

January 2021

January 2021

Bachelor's degree, Administrative Sciences

Saudi Arabia

GPA (point): 3 out of 5

GPA (point): 3 out of 5

يشمل شؤن الموظفين وحقوق الموظف وانواع العملاء والمحاسبه المالية والبنوك والحكومية ولكن التركيز على شؤن الموظفين
View attachment

limon

August 2020

August 2020

Diploma, customer service

Saudi Arabia

GPA (rating): Very good

GPA (rating): Very good

Skills

Social Networking
Expert
Social Networking
Expert
Self Confidence
Expert
Self Confidence
Expert
كومبيوتر
Intermediate
كومبيوتر
Intermediate
فن الحوار مع العملاء
Expert
فن الحوار مع العملاء
Expert
Diplomacy
Expert
Diplomacy
Expert
first aid
Beginner
first aid
Beginner
work as one team
Intermediate
work as one team
Intermediate
تحمل ضغط العمل
Expert
تحمل ضغط العمل
Expert
سرعة البديهة والحكمة بالتصرف
Intermediate
سرعة البديهة والحكمة بالتصرف
Intermediate
تأثير الابتسامه
Intermediate
تأثير الابتسامه
Intermediate
end of service
Beginner
end of service
Beginner
اكسل
Beginner
اكسل
Beginner
Social Networking
Expert
Social Networking
Expert
Diplomacy
Expert
Diplomacy
Expert
Self Confidence
Expert
Self Confidence
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Intermediate

Training and Certifications

Certifications
دورة المحاسبه المالية والجرد
Jul 2025
Show credentials
مبادئ المحاسبه المالية
Jul 2025
Show credentials
Level 3
Dec 2021
الموارد البشرية دورب
Sep 2021
Show credentials
ادارة الموارد البشرية
Aug 2021
Show credentials
diploma customer service leve 2
Show credentials
Training
لغة انجليزية
دورة لغة انجليزية (معهد كامبريدج)
Mar 2011

Hobbies

  • الرسم - التصوير - التحدث مع الجمهور او العملاء بطريقة ايجابية
    احب الرسم البورتريه