Nomalungiselelo Mchunu

•Issuing Foreign notes, travelers cheques and International travel cards for Wealth and Private Clients and adhering to the individual and business travel allowance limits by the Reserve Bank

•Developing and presenting foreign exchange and banking courses, nationally
•On the job coaching
•Conducting continuous assessments for training effectiveness
•Conducting training needs analysis
•Providing continuous support to internal customers
•Developing and updating training manuals
•Training provided on foreign exchange products, Money Laundering, Exchange Control, All International trade products and Operating procedures

- Staff management
- Performance, development and quality of work
- Staff training; deliver training manuals to staff
- Teach clerks on different forex modules and principles
- Time management, daily/overtime schedules

- Risk Management
- Compliance to policies and procedures
- Financial risk (write offs)
- Interest rate risk (cash management)
- Currency risk (nature of the business)

- Key Account Management
- Maintain good relationships with internal and external clients
- Client consultation, advising and ensuring good relationships
- Client services management
- Resolving of internal and external queries and complaints
- Effective delivery of International Banking products to clients
- Building of relationships with other role players to maximize benefits to company and clients
- Financial Accounting; Daily and monthly reconciliation of office accounts
- Fraud and risk management, Cash management function for clients
-Authorising outward payments
-Updating ECA register
-Ensure adherence to the Credit Process and Policy.
-Ensure adherence to governance, regulatory and legislative requirements.
-Highlight process and procedure inefficiencies to Management
- To provide Exchange Control administration and advisory services


*Processing outgoing and incoming payments, processing drafts and foreign bills for collection and negotiation, processing FBCs, and Letter of credits.
*Booking deals, establishing and maintaining Forward Exchange Contracts

*Processing outgoing and incoming payments, processing drafts and foreign bills for collection and negotiation, processing FBCs, and Letter of credits.
*Booking deals, establishing and maintaining Forward Exchange Contracts.
*Issuing Foreign notes, travelers cheques and International travel cards and adhering to the individual and business travel allowance limits by the Reserve Bank
*Administration of Forms F178 and NEP, Bills of Entry, Foreign Loan, Foreign Investments, Emigration and Immigration
*Responsible for ensuring documentation completeness accuracy and authenticity.
* To be the first point of contact to the client when initiating an IB product
* Interact with all stakeholders in obtaining necessary approvals to process transaction.
* Ensure that expected and agreed turns around times are met.
* Provide assistance in matters pertaining to Sarb requirements.
* Understand, manage and monitor effective risk management policies, procedures.
* Ensure adherence to the Credit Process and Policy.
* Ensure adherence to governance, regulatory and legislative requirements.
* Highlight process and procedure inefficiencies to Management
* To provide Exchange Control administration and advisory services