Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Noman Nawaz, IT Support Specialist

Noman Nawaz

IT Support Specialist·IT Empire

United Arab Emirates

Bachelor's degree, Computer And Systems Engineering

Work experience

Total years of experience: 4 years, 9 months

IT Support Specialist

November 2025 - Present

IT Empire

Dubai, United Arab Emirates

November 2025 - Present

• Deliver end-to-end desktop and IT support to 500+ clients across the UAE, handling hardware, software, and
network-related issues with high first-call resolution rates.
• Administer user accounts, access permissions, and onboarding workflows through Active Directory and
Microsoft 365.
• Perform on-site and remote troubleshooting for desktops, laptops, printers, and peripheral devices,
significantly reducing average resolution time.
• Act as primary technical point of contact for VIP and C-Level stakeholders, ensuring discreet and prompt
support delivery.
• Manage client integration with REM (Real Estate Matchmaker) CRM platform, resolving system conflicts and
configuration issues.
• Maintain detailed incident logs and follow up on escalated tickets to ensure full resolution and IT compliance.
Company industry:
Hospitality & Accomodation
Job role:
Information Technology

IT Support

October 2024 - October 2025

WhatsApp Bridge

Dubai, United Arab Emirates

October 2024 - October 2025

• Handled daily desktop support requests covering OS issues, application errors, and Microsoft 365
configuration across a multi-user environment.
• Set up and configured new user workstations including account provisioning, software installation, and network
access.
• Maintained accurate ticket logs and communicated resolution progress to users, improving overall helpdesk
efficiency.
Company industry:
IT Services
Job role:
Information Technology

IT Support

August 2023 - May 2024

Axiom World

Lahore, Pakistan

August 2023 - May 2024

• Provided first-level IT support to internal users, addressing system and application-related issues to enhance
user experience and ensure operational efficiency.
• Assisted with user access management and login problems, following standard support procedures to optimize
performance and reduce downtime.
• Conducted basic software troubleshooting to resolve issues promptly, escalating unresolved problems to
senior support teams when necessary.
Company industry:
Accounting
Job role:
Information Technology

IT / Technical Support

December 2021 - February 2023

92 Campus

Lahore, Pakistan

December 2021 - February 2023

• Provided L1 IT support addressing desktop and network connectivity issues, ensuring efficient resolution of
user requests.
• Assisted staff with system configuration and basic troubleshooting, improving user satisfaction and minimizing
downtime.
• Maintained detailed issue records and ensured timely communication with users, fostering transparency in IT
support services.
• Coordinated with relevant teams to support smooth IT operations, contributing to a collaborative service
delivery environment.
Company industry:
IT Services
Job role:
Information Technology

Stark Adviser IT / Technical Support

December 2020 - November 2021

stark Adviser

Lahore, Pakistan

December 2020 - November 2021

• Provided front-line IT support to employees, resolving common hardware and software issues while ensuring
compliance with IT policies.
• Assisted employees with Microsoft 365 usage and system access, enhancing user experience and optimizing
IT configurations.
• Logged and tracked support issues, updating users on progress to ensure timely resolution and maintain high
support standards.
Company industry:
IT Services

Education

University Of Central Punjab

February 2021

February 2021

Bachelor's degree, Computer And Systems Engineering

Pakistan

GPA (percentage): 70%

GPA (percentage): 70%

University of Central Punjab

November 2020

November 2020

Bachelor's degree, Information Technology

Pakistan

Skills

Linux
Expert
Linux
Expert
Python
Expert
Python
Expert
ERP CRM
Expert
ERP CRM
Expert
IT Technical Support
Expert
IT Technical Support
Expert
Administration
Expert
Administration
Expert
Desktop Support
Expert
Desktop Support
Expert
Linux
Expert
Linux
Expert
Python
Expert
Python
Expert
ERP CRM
Expert
ERP CRM
Expert
Linux
Expert
Linux
Expert
odoo developer
Intermediate
odoo developer
Intermediate
HTML, XML, postgres sql, SQL,
Expert
HTML, XML, postgres sql, SQL,
Expert
IT support Engineer
Expert
IT support Engineer
Expert
Technical support
Expert
Technical support
Expert
Python programmer
Expert
Python programmer
Expert
Problem Solving
Expert
Problem Solving
Expert
Office Work
Expert
Office Work
Expert
Office Administration
Expert
Office Administration
Expert
Logistics
Intermediate
Logistics
Intermediate
Operation
Intermediate
Operation
Intermediate
Office Management
Expert
Office Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
IT Technical Support
Intermediate
IT Technical Support
Intermediate
Administration
Intermediate
Administration
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Data Entry
Intermediate
Data Entry
Intermediate
Management
Intermediate
Management
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Data Input
Intermediate
Data Input
Intermediate
Sales
Intermediate
Sales
Intermediate
Training
Intermediate
Training
Intermediate
Installation
Expert
Installation
Expert
Computer Hardware Troubleshooting
Expert
Computer Hardware Troubleshooting
Expert
Project Management
Intermediate
Project Management
Intermediate
IT Management
Intermediate
IT Management
Intermediate
ACTIVE DIRECTORY
Intermediate
ACTIVE DIRECTORY
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DESKTOP SUPPORT
Intermediate
DESKTOP SUPPORT
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
ISSUE TRACKING
Intermediate
ISSUE TRACKING
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MICROSOFT 365
Intermediate
MICROSOFT 365
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate

Languages

English
Expert
Urdu
Native Speaker

Training and Certifications

Certifications
Machine Learning
Dec 2020

Hobbies

  • cricket
    I won University level Tournament as a captain