Noor Beni-Yousef, Information and Communication Technology (ICT) Consultant

Noor Beni-Yousef

Information and Communication Technology (ICT) Consultant

Freelancer

Lieu
Jordanie - Amman
Éducation
Master, Computer Engineering
Expérience
6 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 8 Mois

Information and Communication Technology (ICT) Consultant à Freelancer
  • Jordanie - Amman
  • Je travaille ici depuis mars 2022

• Designed, implemented and managed the internal control framework for IT compliance for various clients
• Developed and delivered IT-related awareness, communications and trainings for different audiences
• Acted as support contact with regard to service continuity, security vulnerabilities, outdated systems and hardware upgrades
• Worked closely with clients to analyze IT system requirements, needs and resources and provide tailored solutions
• Troubleshot and resolved PC, mobile and tablet device issues including connectivity, email setup and user training
• Conducted ICT assessments for governmental and non-governmental organizations to evaluate their IT systems, needs and challenges and provide recommendations for improvement

Director of Telecommunications Department à Public Security Directorate (PSD)
  • Jordanie - Amman
  • avril 2017 à août 2021

Communications Department (CD) is part of Comms and Information Technology Dept. (C&ITD) that falls within the structure of Public Security Directorate (PSD). CD is a central specialized unit in PSD which ensures the organization, coordination and control of all PSDs’ unit’s activities in the field of communications and information technology.
CD serves all PSDs units with all needed communications systems to empower PSD entities and personnel to deliver their duties and services according to the highest standards of professionalism and excellence all over the kingdom through the following main systems:
- Two-way wireless radio systems (TETRA, DMR, HF and conventional).
- PBX Telephony network (VOIP, IP telephony and TDM).
- Transmission network (fiber optics, microwave).
- IP Data network (secured LAN, Internet WAN and other system specific IP networks).
- PSD's FM Radio station.
- Power feed and Building Management Systems-BMS (DC/AC, UPS and solar, Cooling/Heating, door access, firefighting, CCTV and alarming)

Responsibilities:
• Organizes, coordinates and controls the department activity in the field of communications technology
• Coordinates the drafting and implementation of public policy documents, methodologies in the field of communications technology within PSD and controls their execution
• Prepares, drafts regular reports and overviews on the stage of objectives’ implementation
• Coordinates the activities related to the development, modernization, procurement, investments and technical and material supply in my field of expertise, as well as those related to the operations of all Telecommunications systems at the PSD’s level
• Drafts projections and feasibility studies, develops the strategies and the concept of organization and operation of all systems
• Prepares and manages the annual departments budget
• Ensures the management of the Integrated Voice-Data-Video Communication Network, the quality, stability and availability of communications within this network
• Coordinates the activities related to the 24/7 operation of all systems under responsibility
• Ensures and manage conducting of periodic preventive maintenance for all communication systems under responsibility and make all needed repairs to guarantee the availability of all systems for all PSD units
• Develop and maintain strong relationships with internal/external stakeholders to ensure optimal performance
• Provisions and supervises the provide of required channels of communication and data transmission necessary for Operational, administrational and security systems (CAD, CCTV, ANPR, AVLS, CCS and Drone system)
• Certifies complex communication technology systems, hardware and customized software applications to be used in PSD to serve all PSD entities according to approved SOP's
• Organizes, plans, coordinates and controls the activities related to the integration of complex projects in the field of ICT within PSD and with all other related governmental/non-gov. agencies based on needs
• Participates, carries out, coordinates and supervises the implementation of the process automation concept at different levels of PSD’s hierarchy
• Cooperates with the involved structures to manage, assign and utilize frequency spectrum
• Follows up, on a permanent basis, issues related to the standardization, connectivity and interoperability of C&ITD systems, by means of applying established regulations at national level, or by drafting internal regulations to meet PSD's procedural and operational requirements
• Conducts activities related to procurement procedures for projects funded from PSD's budget or any other sources
• Manages the Department’s communication projects and contracts through the implementation of prerequisite planning activities
• Coordinates planning and carrying out of vocational courses for all CD's personnel
• Develops preemptive and crisis management plans to cultivate an environment of readiness and alertness
Staff: (> 550 employee)

Éducation

Master, Computer Engineering
  • à Al Yarmouk University
  • juin 2006

Embedded systems. Computer Architecture. Programming (C++, VHDL, Linux, FPGA,VERLOG...) Robotics

Baccalauréat, Electrical Engineering
  • à Mu'tah University
  • juin 1995

Specialties & Skills

ICT Security
Telecommunications
Call Center Development
ICT Consulting
MICROSOFT WINDOWS XP
SALES MANAGEMENT
LANGUAGES
MICROSOFT OFFICE
Information management
ICT Operations

Langues

Anglais
Expert
Arabe
Expert

Formation et Diplômes

PMP (Certificat)

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