نور El-Nammar

• Our main client Future Pipe Industry.
• Led a team of system engineers to execute IT projects efficiently and ensure on the delivery and the
assigned tasks.
• Conduct meetings with the leadership team to assess and define system requirements for various
projects, ensuring alignment with organizational goals.
• Solution Architect and systems consultant. Design and customize solution to meet the specific needs of
our customers.
• Managed Microsoft 365, Azure Infrastructure, and Hybrid envireoment (Resource groups, SQL Managed
instance, Virtual Machines, Storage, Azure Firewall, Network rules, Network security group, VNet,
peering, Azure Virtual Desktop …)
• Managed patch management for endpoint using Intune, SCCM, and Manage Engine Desktop Central.
• Designed and implemented backup solution.
• Conducted emails and domains migration.
• Conducted cross forest migration O365 tenant to tenant migration using Quest products.
• Conducted google workspace to O365.
• Implemented compliance policies using Microsoft Intune and Azure AD.
• Implemented security hardening: Azure, M365 and windows OS.
• Managed the security posture of cloud environments through Azure Security Center.
• Collaborated with distributors and vendors to evaluate and implement IT products.
• Manage project timelines, budgets, and documentation, ensuring projects were completed on time,
within budget, and well documented for future reference.
• Monitored and optimized Azure cost using Azure Cost Management, Azure Advisor, and custom alerting,
saving unnecessary resource expenditures.

• Supervise and assist a team of five members to deliver assigned projects and overcome the challenges
during the delivery phases.
• Led multiple migration projects, including Active Directory cross-forest, Microsoft 365 tenant-to-tenant
migrations, and Exchange on-premises to O365 migrations.
• Handle meetings with clients to cover the technical scope of work and provide a customized solutions
and/or project plan.
• Conducts monthly reviews with the management to evaluate, enhance the delivery keys, and improving
team performance.
• Designed high-availability and scalable infrastructures for SQL Always On.
• Implemented autoscaling with Azure Automation PowerShell based on a schedule allows you to scale
your solution according to predictable resource demand that changes your tier subscription to reduce
cost.
• Managed Azure cloud environments, ensuring security and performance optimization.
• Acquired knowledge in Azure Stack HCI cluster, WSFC Windows Server Failover Cluster, SQL Always ON,
RDS deployment, Active directory and Azure active directory, Microsoft exchange and office 365, Hyper
V, virtualization and replication, Certificate authority, Network design, DNS, DHCP, backup solutions
deployment...

• Ensure all IT services continuity and leading technology projects.
• Lead planning, designing, and implementation of all new IT projects.
• Review and evaluate hardware, software, and quotations for new projects.
• Contribute to the financial management processes as well as effective IT budget planning.
• Discuss and negotiate IT security policies with the security department.
• Ensure appropriate procedures securing and maintaining corporate data.
• Configure and manage AD, policies, exchange users, DNS, Hyper-V, FTP, WSUS …
• Configure and manage email filter policies, Anti-virus software, and device block.
• Perform back up using scripts.
• Updates and patch management, hardware, software inventory, and firmware upgrade.
• Supervised IT budgets, vendor contracts, and compliance with security standards.
• Designed and enforced IT security policies to mitigate cyber threats.

• Responsible for multi-levels support \[first, second and third levels support\].
• Provide end-users support, guidance, & set expectation for resolution.
• Supervise technical support and site visit reparation teams.
• Oversee administratively processes implying change request forms.
• Identify & settle applications issues and troubleshooting.
• Create efficient standards and timeline for tasks assigned.
• Implemented cybersecurity frameworks to ensure data protection.
• Developed IT strategies to align with business growth and security requirements.