Senior Sales Associate
Cartier - Richemont Group
Total des années d'expérience :19 years, 0 Mois
-Boutique team scheduling.
-Annual leave planning and organizing
-Corresponding communication between management and team.
-Ensuring smooth flow of daily operations
-Handling clients and assisting team in providing customer service.
-Handling daily boutique operations
-Achieving high levels of customer service and a building database of clients.
-Reporting Monthly/Daily sales report
-Monthly Traffic Analysis
-Handling transfers of goods to FZE and throughout the boutiques.
-Working on achieving a monthly sales target, individually and for the boutique.
-Visual merchandising.
-Aftersales service.
-Creating a monthly sales report.
-Maintaining client database for sales and marketing departments.
-Responsible for implementing the targeted marketing strategy to increase brand awareness and sales.
-Studying consumer’s behavior and performing market researches.
-Organizing events and planning for tradeshows.
-Visual Merchandising.
-Creating a new corporate image, maintaining consistency in the brand.
-Researching the market and trends to keep the company up to date with the industry.
-Creating a client database and performing after sales services and client loyalty promotions.
-Customizing designs depending on the order of the client.
-Stock Control.
-Quality control and development.
Diamond Essentials, Colored Stones Essentials and Jewellery Essentials.
An in depth course on pearls.
One year intensive jewellery design course, which included technical drawing and watercolor rendering.
During this year i studied all the basics of design before transferring to Italy. It included Graphic design using photoshop, illustrator,powerCADD, Flash and Descriptive and anylitical drawing, modelmaking, and photography.