Patient relation executive
Iranian hospital
Total years of experience :17 years, 2 Months
•handling patients, registration and dealing with medical insurance companies, as well as conforming eligibility of healthcare insurance
•Ensure coordination of communication between patients and families and medical staff.
• Provide patients and families with information on hospital services, procedures, and protocols.
• Respond to patient inquiries regarding physicians and services.
• Create and maintain liaison with insurance companies to inquire about payable or paid claims.
• Analyze and interpret patient account data and facilitate payments
• Post patient demographic and financial entries into the predefined hospital database
• Respond to patients’ complaints regarding hospital services and ensure that concerns are handled properly
• Compile financial data and perform financial analysis assessments of uninsured patients
•Provide support by establishing payment arrangements for uninsured or underinsured patients
•Schedule meetings with patients or family members and ensure that corresponding physician or hospital staff’s availability
•Suggest improvements to present hospital systems in a bid to make the system more workable
•excellent team player, very loyal and hard working towards the job
1-receiving and handling callas
2-typing and writing letters
3-sending and receiving emails-
4-schedule the meeting times
5-supervise the workers
6-excellent team player
7-very loyal and hard working towards the job
I have graduated from an iraninan school/ science major, passed with 85%