A Cisco Certified Network Associate
CCNA), Cisco Certified Network Professional (CCNP
مجموع سنوات الخبرة :10 years, 0 أشهر
A Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP)
Career History 01/2011 -To date
Wipro InfoTech, Dubai
Engineer - Network Services
Company Profile: Wipro Limited is the No 1 provider of integrated business, technology and process solutions on a global delivery platform. Wipro has leveraged two-decade old expertise and experience in meeting the IT needs of enterprises that enables it to offer comprehensive IT solutions that encompass best-of-breed products, best-practice IT services and best-in-class enterprise solutions. Wipro is the World's first CMMI Level 5 certified software services company and the first outside USA to receive the IEEE Software Process Award. With over two decades of experience.
Job Description: • Responsible for managing data network for Mashreq Bank along with process compliance.
• Installation, configuration, troubleshooting and administration of CISCO Switches and Routers etc.
• A very close interaction with Central IT and ES teams for successful configuration and implementation of all new/enhancements in products/services.
• Responsible for delivering a solution to the customer using the appropriate business measurements and terms and conditions for the project.
Perform Project Tracking/Reporting/Delivery Process
Execute the defined work tasks and produce the defined work products according to the detailed plans to the satisfaction of a client. Maintain sole and full responsibility for ensuring the successful achievement of the project.
Apply Customer Satisfaction Skills
Handle customer in a positive, friendly manner. Manage sensitive situations to build lasting relationships with customers. Empathize with customer needs. Understand customer personality styles and communicate with each effectively. Deliver an increased level of customer service.
Perform Banking - Data network
Apply knowledge of Cisco products. Apply knowledge of end to end networking solution and architecture. Apply knowledge of Finance Business processes and flow of data/information.
Analyze Customer Needs
Identify customer requirements/needs based on studious inquiry or examination. Be proactive, when possible. Recognize and recommend possible improvements. Verify that customer's needs have been satisfied.
Profile
7 years of experience in banking industry as a Network Engineer, Installation, Configuration, Testing and Maintenance of LAN/WAN Networks
2 years of experience in IT Industry as a Junior Network Engineer, Network Maintenance Of help-desk operation and Troubleshooting failures of Data Solutions.
Highly skilled in determining the appropriate Network solution aligned to a customer requirement and communicating this to business management, IT management and implementation teams.
A Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP)
Career History 01/2011 -To date
Wipro InfoTech, Dubai
Engineer - Network Services
Company Profile: Wipro Limited is the No 1 provider of integrated business, technology and process solutions on a global delivery platform. Wipro has leveraged two-decade old expertise and experience in meeting the IT needs of enterprises that enables it to offer comprehensive IT solutions that encompass best-of-breed products, best-practice IT services and best-in-class enterprise solutions. Wipro is the World's first CMMI Level 5 certified software services company and the first outside USA to receive the IEEE Software Process Award. With over two decades of experience.
7/2006 -12/2010
Mindscape IT
Network Administrator
Company Profile
Mindscape IT is a technical division of leading Middle East financial services provider Mashreq bank owned by Al-Ghurair Group, UAE
Job Description
• Managing and troubleshooting Cisco Routers/Switches and LANs/WANs management for Mashreq Bank.
• Maintaining and coordination of WAN links with ISP across the Mashreq Bank locations
* Plan and implement the projects for Mashreq Bank Infrastructure development.
* Managing Extranet and Internet services, Branch network, International network, ATM network, GPRS and Analog POS network.
* ISP coordination for MPLS ipvpn links, Leased circuits and 3G/GPRS network
• Monitoring and troubleshooting system and network related issues on Cisco Routers and layer 3 Switches.
* Supported Dubai Civil Aviation Extreme Nortel Network
* Responsible for daily backup, Network Servers Patch updates
* Responsible for regular monitoring of all the network devices with the help of tools like Whatsup Gold, PRTG, Kiwi and LMS.
Projects Handled
Mashreq Bank Offsite ATM MPLS Migration (March 2009-2010 September)
Project Description: Migration of Mashreq Offsite ATM's from GPRS to MPLS.
Contribution: • Installation and Configuration of Cisco Routers on 75 Mashreq ATM's.
• Co-ordination with ISP's for MPLS link delivery and activation of ATM's
Mashreq Bank Branch network MPLS Migration. (Dec 2007 - August 2009)
Project Description: Migration of Mashreq network from Nortel to Cisco
Contribution: • Installation and Configuration of Cisco Routers and Switches on all Mashreq Branches.
• Co-ordination with ISP's for MPLS link delivery and activation of Branches.
Nortel Network Support in Dubai Airport:- ( Sept 2006- Dec 2007)
Project Description: Supported Dui Civil Aviation Extreme Nortel Network. The Nortel Network consists of 23 cores Passport 8600 and approximately 300 Nortel Baystack switches
Contribution: • Regular monitoring of the network and planning proactive measures to ensure business continuity, communicating with regarding major changes/problems.
• Assisting the customer in planning network growth/configuration changes
Prior Experience
06/2004 -05/2006
Network Engineer
De Horizone Technologies, India
Company Profile: De Horizone Technologies is multi-activity, multi-operational and professionally managed IT company covering every area of computer activity viz. networking, hardware, software development, support services for IT infrastructure.
Job Description
• My responsibility includes in Implementation, administration and Maintenance of heterogeneous Network
• Maintenance Of help-desk operation and troubleshooting failures of Hardware and network level.
• Network Consulting (Design & implementation - LAN / WAN)
• Configure routers and Switches.
• Worked with various routing protocols Static, Default, RIP, IGRP, EIGRP and OSPF-WAN
• Worked on PPP, Frame Relay
• Security related tasks like Standard/Extended, IP Access Lists and daily maintenance
• Setting up DHCP, DNS, VPN, NAT
• Successful in meeting new technical challenges and finding solutions to meet the needs of the customer
Technical Expertise
CISCO
Installation, Configuration and Troubleshooting of Cisco Switches. Worked on 2900 to 6500 series.
Installation, Configuration and Troubleshooting of Cisco Routers. Worked on 800 to 7600 series.
Configuration, monitoring and troubleshooting of WAN links.
Proven experience in IP - Design, implementation and troubleshooting.
Static and Dynamic Routing Protocols like RIP, IGRP, EIGRP, OSPF and BGP configuration.
Configuration and verification Route Redistribution.
Configuration and verification of VRF, Route Filtering (DLs and passive-interfaces, RouteMaps)
DHCP Services and IP Multicasting
VLAN configuration, VTP, VLAN Trunks.
Aggregating Switch links using Ether Channel.
Voice VLANS and its implementation in network
Securing Switch Access using Port Sec, 802.1x port authentication.
Spoofing attacks and their mitigation like DHCP Snooping, IP Source-Guard, Dynamic Arp Inspection
Router redundancy protocols like HSRP, VRRP, and GLBP.
Advanced concepts of STP, PVST+, Rapid-PVST and MST- Configuration, Tuning and troubleshooting
Well understanding of Network Designs like Hierarchical and Enterprise Composite Network Model.
Implementation and troubleshooting of IP ACL's.
Troubleshoot Multi Protocol system IP networks.
Troubleshoot EIGRP
Troubleshoot OSPF
Troubleshoot eBGP
Troubleshoot routing redistribution solution
Troubleshoot NAT
Troubleshoot switch-to-switch connectivity for the VLAN based solution
Troubleshoot loop prevention for the VLAN based solution
Troubleshoot Access Ports for the VLAN based solution
Troubleshoot private VLANS
Troubleshoot port security
Troubleshoot general switch security
Troubleshoot switch virtual interfaces (SVIs)
Troubleshoot switch supervisor redundancy
Troubleshoot Layer 3 Security
Troubleshoot issues related to ACLs used to secure access to Cisco routers
Troubleshoot configuration issues related to accessing the AAA server for authentication purposes
Troubleshoot security issues related to IOS services (i.e., finger, NTP, HTTP, FTP, RCP etc.)
Maintain and monitor network performance
NORTEL
Installation, Configuration and Troubleshooting of Nortel Baystack Switches.
Installation, Configuration and Troubleshooting of Nortel Passport Core Switches.
Riverbed
Installation, configuration and basic troubleshooting on below models
Steelhead EX Appliances
Steelhead 6050 Series Appliances
Steelhead CMC
Profile
7 years of experience in banking industry as a Network Engineer, Installation, Configuration, Testing and Maintenance of LAN/WAN Networks
2 years of experience in IT Industry as a Junior Network Engineer, Network Maintenance Of help-desk operation and Troubleshooting failures of Data Solutions.
Highly skilled in determining the appropriate Network solution aligned to a customer requirement and communicating this to business management, IT management and implementation teams.
Job Description: • Responsible for managing data network for Mashreq Bank along with process compliance.
• Installation, configuration, troubleshooting and administration of CISCO Switches and Routers etc.
• A very close interaction with Central IT and ES teams for successful configuration and implementation of all new/enhancements in products/services.
• Responsible for delivering a solution to the customer using the appropriate business measurements and terms and conditions for the project.
Perform Project Tracking/Reporting/Delivery Process
Execute the defined work tasks and produce the defined work products according to the detailed plans to the satisfaction of a client. Maintain sole and full responsibility for ensuring the successful achievement of the project.
Apply Customer Satisfaction Skills
Handle customer in a positive, friendly manner. Manage sensitive situations to build lasting relationships with customers. Empathize with customer needs. Understand customer personality styles and communicate with each effectively. Deliver an increased level of customer service.
Perform Banking - Data network
Apply knowledge of Cisco products. Apply knowledge of end to end networking solution and architecture. Apply knowledge of Finance Business processes and flow of data/information.
Analyze Customer Needs
Identify customer requirements/needs based on studious inquiry or examination. Be proactive, when possible. Recognize and recommend possible improvements. Verify that customer's needs have been satisfied.
Assignment History 01/2011 -To date
Engineer-Network Services,
Client - Mashreq Bank
Project Description: Mashreq bank is the leading Middle East financial services provider. Mashreq Bank Branches in UAE, Qatar, Bahrain, Kuwait and Financial Offices in US, UK, Hongkong, India, Bangladesh and Pakistan.Wipro manages all of Mashreq Bank's IT from end to end including Enterprise Services, network, LAN/WAN management and so on.
Contribution: • Installation, configuration, troubleshooting and administration of CISCO Switches and Routers etc.
• A very close interaction with Central IT and ES teams for successful configuration and implementation of all new/enhancements in products/services.
• Configuring and troubleshooting protocols like RIP, EIGRP, FRAME RELAY, OSPF and BGP
• Provide level 1 and level 2 supports to Engineers in field.
• Maintaining and troubleshooting of MPLS WAN link between all Mashreq Bank Branches and Campus networks.
• Responsible for managing the NLB for major Servers link Corebanking, CRM and Exchange through Cisco ACE.
• Implementation of Proteus Baseline on all Mashreq Cisco devices includes IOS up-gradation and security level configurations
• Coordinate with network service provider in troubleshooting and resolving network related issues.
• Coordinate with vendors, distributors and resellers for networking products delivery, implementation and troubleshooting.
• Ensure documentation of the problems and incidents along with the solutions which occur.
• Monitoring and managing WAN and LAN networks using Whatsup Gold, PRTG, Cisco Works and Kiwi
• Responsible for updating the documentation for Network diagrams, auditing reports etc.
• Implement IOS upgrades on all Cisco Routers and Switches throughout the Mashreq network.
• Follow site specific escalation matrix - Timely escalations to next level
Projects Handled
Core banking network support
Project Description: One of the major project in Mashreqbank History. Major roll out of new Banking Application Flexcube on all Mashreq locations includes UAE, Qatar, Bahrain, Egypt and Kuwait
Contribution: • Responsible for support and implementation of Core Banking network devices.
• Implemented Cisco 4948 series Switches P595 Servers and IBM Enclosure Switches for Blade Servers.
• Implementaion and support of ACE module installation. Adding Application, Database Servers on ACE for Server Load balancing and trouble shooting.
Kuwait DR Network Setup
Project Description: Design and implementation of DR network setup on Kuwait
Contribution: • Installation and configuration of network devices on DR site.
• Co-ordination with the local ISP for link delivery and testing.
• Successfully completed the network setup and DR is operational with failover setup.
Bahrain network MPLS migration and Main Branch Lan network segregation
Project Description: Bahrain local L2 network has been migrated to L3 MPLS network. Project has been completed successfully within the timeline and provided onsite support during the migration.
Contribution: • Co-ordination with Bahrain Batelco for L3 MPLS link delivery and tested the link.
• Responsible for configuration and implementation for the migration.
• Segregated LAN data and Server network with different IP segments as per the audit recommendation.
• Provided onsite support during the migration and after the migration.
• Completed failover testing between the WAN links on all the scenarios and provided failover report to the customer.
Support and implementation for new datacenter network setup
Project Description: Support and implementation of new Datacenter network support with in DOZ Main Site.
Contribution: •Installation and configuration of seven 7613 Series Routers (for Core and Distribution layer) and four 4510 Series Switches for Access layer.
•Implementing new Extranet links for various Extranet Services and support
Global link consolidation Project
Project Description: New MPLS links for all International WAN links. Replacement of existing IPLC links to MPLS network.
Contribution: • Follow-up and confirmation of MPLS link delivery on site within the timeframe.
• Testing and analyze the Bandwidth of ISP delivered MPLS links, Installation and configuration of network devices on remote sites.
• Implementation of MPLS links on network and testing the services.
Riverbed Implementation
Project Description: Implementation of Riverbed to optimize the WAN links connectivity,
Contribution: • Support and implementation of Riverbed on WAN networks.
• Analyze the Bandwidth reduction after the Riverbed implementation and confirmation of Services.
Prior Experience