IT MANAGER
SERGAS International Gas Services
Total des années d'expérience :21 years, 1 Mois
Responsible for overall IT Infrastructure / ERP management and for the ongoing development of In-house
ERP and implementing for all group companies & branches (Abu Dhabi, Mina, Mussaffah, Dubai, Al
Ain, Fujairah, Sharjah, Oman, KSA).
• Setting budgets and agreeing project time scales and deadlines.
• Providing the client with a customer focused efficient and cost-effective technical support service.
• Scheduling workloads to meet priorities and targets.
• Smoothing processes to get rid of inefficiencies.
• Building strong relationships with existing and prospective clients.
• Handling all confidential information in a professional manner.
• Controlling and maintained budgets and expenditure.
• Ensuring security and upgrades are kept up to date.
• Holding weekly internal and external meetings on progress.
• Keeping accurate records of expenditure, accounting, costing and billing.
• Cultivating the company’s reputation in the market & with customers.
• Managing multi-disciplined teams and resolving any conflicting priorities.
• Formulating and circulating agendas and action lists.
Responsible for working in partnership with clients, advising them how to use information technology in
order to meet their business objectives or overcome problems. Improving the structure and efficiency of
IT systems in various organisations.
• Determined the nature of faults and then took steps to rectify them.
• Wrote up progress and statistical reports for supervisors and managers.
• Administrated outside team to develop IT infrastructure so that technical project were completed on time,
under budget and exceeded expectations.
• Promptly escalated any quality or integrity issues.
• Handled all confidential information in a professional manner.
• Trained up and supported the work of other support staff.
• Involved in troubleshooting and resolving all IT queries.
• Helped to resolve hardware or software problems.
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courses: Cisco Certified Network Associate (CCNA) Project Management Professional (PMP)