Security Manager
New York University Abu Dhabi
Total years of experience :29 years, 2 Months
Member of team responsible for the planning and management of security and transportation operations for international academic community of 1000+ staff, students and faculty
Member of project launch team responsible for designing and implementing security and transportation plans and operational protocols in advance of the appointment of the Director and Deputy Director of Public Safety Department Abu Dhabi
Key duties and responsibilities:
•Personnel and asset management
•Negotiation and oversight of service contracts and review of invoices and payments
•Group and individual training and mentoring of security and transportation staff contractors with respect to operational activities and personal development
•Scheduling of security tours and resource allocation
•Management of daily coverage plan and vacation schedules
•Planning and oversight of automotive fleet resourcing requirements
•General management, supervision and disciplinary intervention with respect to contracted security and transportation personnel
•Management of day-to-day transportation requirements of student body, faculty (and family members), staff and sub-contractors movement between local facilities (on and off campus)
•Conduct investigations of events related to staff, student and faculty interpersonal conflict and/or endangerment
•Assist with the planning of special events and dignitary/VIP visits
•Security systems planning, implementation and monitoring
•Assisted in the planning and development of required security and facilities monitoring systems
•Assisted in the review and selection of vendors for service support and maintenance of security systems and hardware
•Assisted in the installation planning and implementation of systems, hardware and infrastructure
•Oversight of PSD command center and day-to-day monitoring of systems operability and failure reporting
•Legal and regulatory compliance management
•Ensure staff accommodations are compliant with local laws and regulation as well as international standards for safety and human welfare
•Ensure compliance with local regulations and specifications related to:
•training and education
•security clearances
•licensing and authorizations
•equipment and uniforms
Supervised and delegated security for student special events
•Liaison with area police precincts involving university crime statistics
•Prepared and distributed monthly crime statistical reports
•Trained employees and students for the implementation of the University’s Hand-Scan® equipment
•Maintained access control in student dormitories
•Responsible for safety checks of emergency fire and internal alarm systems
•Evaluated employees’ yearly job performance report
•Trained and supervised university officers
•Generated daily incident reports via IRIMS computer program
•Recruited local businesses for the “Safe Haven” program
Monitored and supervised security operations for the organization
•Generated and corrected incident reports
•Monitored the CCTV Surveillance Videos
•Answered and monitored calls to the Command Center
•Dispatched security officers to emergency and nonemergency incidents
•Maintained high level of confidentiality regarding incidents involving the community
•Audited and made recommendations for improvement of the internal systems of the police and security departments
•Identified measures to be implemented to reduce motor vehicle accidents
•Participated in developing and achieving comprehensive and measurable goals and objectives for the department
•Conducted and administered the internal investigation process
•Provided great customer service to patients and the Cleveland Clinic community
Dispatched Police Officers to 911 emergencies
•Strategically organized perimeters during emergencies
•Monitored emergency and non-emergency phone calls
•Entered, updated, and retrieved information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles
•Maintained access to, and security of, highly sensitive materials
•Identified complex problems and reviewed related information to develop and evaluate options and implement solutions
•Familiarized with circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming
•Displayed a positive customer service attitude at all times
•Assisted and trained other Dispatchers when not occupied with primary duties
•Continuously maintained a high level of mental stability and professionalism
Scheduled aircraft inspections
•Kept charts that showed trends in aircraft system reliability
•Organized and operated libraries of technical publications, reports and related maintenance data
•Issued aircraft inspection and work orders
•Performed clerical and administrative duties such as filing and typing
•Prepared reports and correspondence
•Performed computer data base and system analysis
•Maintained engine logbooks and associated aircraft records
•Trained and supervised 100+ personnel.
courses: New York Police Department Critical Infrastructure Protection Course (2009) •American Crime Prevention Institute Training Course