Sales Associate
Red Tag
Total des années d'expérience :12 years, 7 Mois
reeting and serving customers from the moment they enter the store
Advising customers and answering any queries they had, from stock availability and details of special offers to a products price through the understanding products
Working on tills and handling customers’ transactions. This not only involved selling the items, but refunding them too.
Assisting in the deliveries, taking products off a suppliers’ truck and arranging the delivery in the first place.
Develop relationships across targeted accounts and customers
Key responsibilities
• Develop and execute sales strategies.
• Maintain, grow and strengthen a large portfolio of clients
• Coach, mentor and motivate sales team
• Manage sales budgets and set targets
Key achievements
Closed major contracts for the supply of uniforms for UNHCR, Min of Information, Barclays bank, Avenues Hospital and Harare Poly Technique and followed up senior business relationships.
Named 2nd leading branch out of 28 stores in sales and cost management in 2016 2nd Quota.
Key responsibilities
• Greeting and serving customers from the moment they entered the shop.
• Advising customers and answering any queries they had, from stock availability and details of special offers to a product’s price through understanding the products information.
• Working on the tills and handling customer’s transactions. This not only involved selling the items, but refunding for them too.
• Helping keep the shop floor clean and tidy, restocking goods when they sold out, and ensuring they were attractively displayed, particularly during a sale or on offer.
• Assisting in the deliveries, taking products off a supplier’s truck and arranging the delivery in the first place.
• Develop relationships across targeted accounts and customers
Key achievements
• Developed a loyal customer base of around 300 customers through customer follow up strategies after they made purchases and communicating with them upon receiving new merchandise in store Was made Team Leader of 5 when the department supervisor was on annual leave.
• Visual Merchandised some areas of shop floor
• Face to face contact with customers/meeting department target/till operation/Cash handling
• Promoted to Management trainee - Shifting into more active leadership in decision-making and employee management taking on duties, with store manager oversight, including scheduling, application review and interviewing, new employee training, inventory control, merchandising, employee supervision and evaluation, and various types of record-keeping. During this process, the store manager offered feedback, usually grading me 4/5, normally had similar authority to the store manager.
• Greeting and serving customers from the moment they entered the shop.
• Advising customers and answering any queries they had, from stock availability and details of special offers to a product’s price through understanding the products information.
• Working on the tills and handling customer’s transactions. This not only involved selling the items, but refunding for them too.
• Helping keep the shop floor clean and tidy, restocking goods when they sold out, and ensuring they were attractively displayed, particularly during a sale or on offer.
• Assisting in the deliveries, taking products off a supplier’s truck and arranging the delivery in the first place.
• Develop relationships across targeted accounts and customers
As a Retail management trainee i was trained and responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff, stock and resources management. Learning the need of good commercial and people skills to succeed in this role. A retail manager's role is to run a store successfully.
Retail management is about managing the whole retail process, from the raw materials through to the final products that are sold to the consumer.
Retail management is about managing the whole retail process, from the raw materials through to the final products that are sold to the consumer.