Assistant Restaurant Manager
The Palace Downtown Dubai
Total des années d'expérience :13 years, 5 Mois
Awarded the best shisha lounge in downtown area by Zomato Users' Choice 2014. The 1st Award ever achieved since the restaurant was opened, Managed to achieve the award for the restaurant without a Manager present in the Outlet for 3 months.
Project Manager - Food and Beverage Training Academy.
Achieved 50% increase in revenue for New Year’s Eve for 2013 against 2012.
Only Outlet in the entire F&B that has recorded broken the record for yearly financial figures ahead of the budget by 1.4 Million for 2013 compared to last year 2012 with 880, 000 AED.
Currently the highest and record breaking Outlet in the entire F&B and other department to achieve the highest score for Quality in JDPA for the 2nd Quarter of 2014 (JDPA Target for F&B 871 - record achieved 885).
Consistently offer professional, friendly and engaging service, which showed a positive impact on guest satisfaction on JDPA and Trip Advisor.
Menu Engineering. P&L Restaurant Concepts Marketing.
❖ Wines and Spirits Education Trust Level 2 Professional Certificates in Spirits, Path Bar School (African Eastern) These are the subjects covered within the syllabus: ◆ Systematic approach to spirits tasting ◆ Understand the principles of spirits production ◆ Know the major world spirits production areas and their products ◆ Interpret the labels of the major alcoholic beverages of the world ◆ Give basic guidance on appropriate selection and service ◆ Know the principles of spirits tasting and evaluation
❖ B.A. Degree (Business Administration) from Collins University, Maryland, U.S.A These are the subjects covered within the syllabus: • Accounting (ACC), Administrative System & Business Technology (ASBT), Leadership, Economic (ECO), Finance (FIN), General Business Administration (GBA), Management (MGT) and Marketing (MKT).
❖ Certificate in Aircraft Maintenance (Aeronautical Engineering) Kenya Polytechnic University, Nairobi, Kenya. These are the subjects covered within the syllabus: ◆ Theory of flight ◆ Mechanical Engineering ◆ Aircraft maintenance