Norolaine Somagumba

Taking orders and Making Orders, Operating POS, operating Espresso Machine and Grinder, Can make coffee Hot/Cold, Smoothies, Frappe, Cream Base, Fruit Soda and Fruit Tea, I can perform manual brewing like Syphon, V60, French Fries and Moca pot.

Assisted customers and provided excellent service.
Processed cash and card payments accurately.
Prepared and served coffee, beverages, and food items.
Took customer orders and handled inquiries.
Maintained cleanliness and hygiene standards.
Restocked supplies and monitored inventory.
Worked efficiently in a fast-paced team environment.
Ensured customer satisfaction and resolved concerns professionally.

Provided technical assistance and troubleshooting through chat support.
Responded to customer inquiries and resolved issues promptly.
Documented customer interactions and updated support records.
Escalated complex technical issues to appropriate teams.
Monitored and followed up on customer tickets to ensure resolution.
Assisted customers with account, system, and service-related concerns.
Maintained high standards of customer service and communication.
Collaborated with internal teams to improve issue resolution and customer
satisfaction.

Prepare and cook food items according to standardized recipes and quality requirements.
Ensure customer orders are produced accurately and within target preparation times.
Maintain food quality, consistency, and presentation standards.
Prepare ingredients, sauces, and other food components before service periods.
Follow food safety, hygiene, and sanitation regulations at all times.
Monitor ingredient freshness, expiration dates, and proper storage conditions.
Operate kitchen equipment safely and efficiently.
Coordinate with order fulfillment and delivery teams to ensure timely dispatch.
Monitor inventory levels and report shortages or replenishment needs.
Minimize food waste through proper portion control and stock management.
Clean and sanitize kitchen workstations, utensils, and equipment.
Follow standard operating procedures (SOPs) and health and safety guidelines.
Assist in receiving and organizing supplies and deliveries.
Support continuous improvement of kitchen efficiency and productivity.
Clean and sanitize kitchen areas, utensils, and equipment.
Wash dishes, pots, and pans.
Dispose of waste and maintain cleanliness.
Organize and store kitchen supplies.
Follow food safety and hygiene standards.
Support smooth kitchen operations

Processed customer orders and payments accurately.
Assisted customers and provided friendly service.
Maintained cleanliness and food safety standards.
Worked efficiently in a fast-paced team environment.
Ensured order accuracy and customer satisfaction.
Prepare pizza dough, sauces, toppings, and other ingredients.
Assemble and cook pizzas according to company standards.
Ensure product quality, consistency, and presentation.
Follow food safety, hygiene, and sanitation procedures.
Monitor ingredient freshness and proper storage.
Maintain production equipment and workstations in clean condition.
Manage stock levels and report shortages to supervisors.
Minimize food waste and control portion sizes.
Complete orders accurately and within required service times.
Support team members during peak operating hours.

Prepared food products according to company standards and recipes.
Ensured food quality, safety, and hygiene requirements were met.
Operated kitchen equipment safely and efficiently.
Monitored stock levels and restocked ingredients as needed.
Maintained cleanliness and organization ofthe kitchen area.
Followed food preparation and storage procedures.
Worked with team members to ensure timely order completion.

Prepared food items according to company recipes and quality standards.
Ensured food safety, cleanliness, and hygiene in the kitchen area.
Operated kitchen equipment safely and efficiently.
Assisted in stocking and organizing ingredients and supplies.
Followed proper food preparation and portioning guidelines.
Maintained speed and accuracy in preparing customer orders.
Worked as part of a team to ensure smooth kitchen operations and fast service.