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Nouf Alkhzaimi, Support Technical Engineer – Industrial Products Division

Nouf Alkhzaimi

Support Technical Engineer – Industrial Products Division·FAMCO (Al-Futtaim Group)

United Arab Emirates

Bachelor's degree, Chemical and Nuclear Engineering

Work experience

Total years of experience: 2 years, 5 months

Support Technical Engineer – Industrial Products Division

November 2025 - Present

FAMCO (Al-Futtaim Group)

Abu Dhabi, United Arab Emirates

November 2025 - Present

• Prepare and support contract creation and invoicing activities.
• Provide technical and administrative support to internal teams when required.
• Assist with machinery and product information documentation.
• Coordinate with sales and operations teams to ensure timely processing and support.
Company industry:
Automotive Dealership & Distributor

Customer Care Associate

January 2025 - October 2025

Ounass

Dubai, United Arab Emirates •Hybrid

January 2025 - October 2025

• Handle customer inquiries and complaints professionally and efficiently.
• Maintain product knowledge to support accurate customer guidance.
• Ensure high standards of customer service aligned with company policies.
Company industry:
Retail & Wholesale

Retail Sales Executive Agent

December 2023 - October 2024

Du

Abu Dhabi, United Arab Emirates

December 2023 - October 2024

• Engage with customers to identify needs and provide appropriate solutions.
• Achieve service and sales targets in a high-volume environment.
• Maintain accurate records and follow company procedures.
Company industry:
Telecommunications

Engineering Intern

January 2023 - January 2023

NPCC-NMDC

Abu Dhabi, United Arab Emirates

January 2023 - January 2023

• Supported HSE and process engineering activities for offshore platforms.
• Assisted with HAZOP studies and process simulations using Aspen HYSYS.
Company industry:
Oil & Gas

Education

University of Leeds

January 2025

January 2025

Bachelor's degree, Chemical and Nuclear Engineering

United Kingdom

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate

Languages

English

Expert

Arabic

Beginner