Head of Customer Service
Basic Outlet Stores
Total years of experience :6 years, 10 Months
Head of Customer Service | Basic Outlet Stores
January 2013 - Till August 2013
- Supervising staff
- Recruitment
- Training of staff on sales techniques
Shop Manager| Azadea Group(Pull&Bear)
Feb 2012 - Dec 2012 Present
- Supervising staff on all floors.
- Control the stock level and inventory.
- Training of staff
- Garments orders
- P&L maintenance
Shop Manager| Azadea Group(Massimo Dutti)
Sep 2010 - Jan 2012
- Supervising staff on all floors.
- Control the stock level and inventory.
- Training of staff
- Garments orders
- P&L maintenance
Shop Manager| Azadea Group(Massimo Dutti)
Oct 2007 - Aug 2010
- Achieved the title of shop manager.
- Supervising staff on all floors.
- Control the stock level and inventory.
Manager on Men's Floor - Assistant shop Manager| Azadea Group
( Massimo Dutti)
May 2007 - Oct 2007
- Acting as shop manager.
- Supervise staff on all floors.
- Control the stock level and inventory.
Assistant 2| AzadeaGroup (MassimoDutti)
March 2007 - May 2007
- Assisting the shop manager assistant with orders.
- Supervising daily operations of the floor.
Salesperson| AzadeaGroup (MassimoDutti)
Nov 2006 - March 2007
- Handle day to day sales processes.
- Assisting customers of Massimo Dutti