نور Elroz

 Handling VIP Gold & Silver members.
 Handling & Following up with KAC reservation department for confirmations.
 Handling customers complaints.
 Communicating in/out stations for tickets.
 Following up internal & personal memos.
 Updating customers miles given through audit adjustments.
 Handling audits on staff’s output.
 Achieving targets set by the line manager.
 Monitoring workflow.
 Updating data bases on the system.
 Assisting passengers with individual & family enrolment.
 Handling walk-in customers as well as call center.
 Representing Oasis Club in exhibitions.

 Following up internal & personal memos.
 Updating customers miles given through audit adjustments.
 Handling audits on staff’s output.
 Achieving targets set by the line manager.
 Monitoring workflow.
 Updating data bases on the system.
 Assisting passengers with individual & family enrolment.
 Handling walk-in customers as well as call center.
 Representing Oasis Club in exhibitions.

 Customer Service.
 Holidays Services.