Sales Executive
سفريات كانو - المملكة العربية السعودية
Total des années d'expérience :5 years, 7 Mois
Built multiple customer relationships and cultivated long-term partnerships.
• Generated leads and followed up on customer inquiries.
• Addressed customer questions and concerns regarding prices and product use.
• Used negotiation and persuasion skills to influence decision-makers.
• Created email lists and performed cold calls to communicate product information and promotions to customers.
• Trained and developed over 50 new hires in company processes, product knowledge, customer service and selling techniques.
• Helped customers locate products and checked store system for
merchandise at other sites.
• Increased sales by offering advice on purchases and promoting
additional products.
• Provided positive first impressions to welcome existing, new, and
potential customers.
• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
• Prepared reports to assist business leaders with key decision making and strategic operational planning.
Provide outstanding services and ensure customer satisfaction.
Address customer concerns and complaints promptly and professionally.
Respond to customer needs and requests in a timely manner.
Answer phone switchboards and transfer calls and take messages.
Manage incoming and outgoing mails and faxes.
Post charges to customers and handle card and cash transactions.
Plan and assign workloads for front office associates.
Supervise associates in their assigned job duties.
Prepare operational and financial records for Manager to review.
Identify resource requirements and manage resource allocations to ensure complete coverage and continuous availability.
Assist in hiring and training associates in front office duties.
Evaluate the performance of associates and provide appropriate feedback.
Ensure associates follow company policies and operational procedures.
Schedule regular meetings to discuss about issues and updates.
Educate associates on safety, emergency and security procedures.
As education graduate for teaching English as a second language. skilled at researching, locating and coordinating classroom curriculum. Excellent interpersonal and organizational skills with proactive and resourceful disposition. Focused on maximizing effectiveness of classroom education with high-quality materials and instruction.
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