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Nour Maher , customer service consultant

Nour Maher

customer service consultant·Bupa Global - Egypt

Saudi Arabia

Bachelor's degree, Biotechnology

Work experience

Total years of experience: 5 years, 1 months

customer service consultant

January 2020 - October 2024

Bupa Global - Egypt

Cairo, Egypt

January 2020 - October 2024

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Customer Service Consultant

January 2020 - January 2024

Bupa Global.

Cairo, Egypt

January 2020 - January 2024

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Customer Service Consultant

January 2020 - January 2024

Bupa Global Medical Inscurance Company.

Cairo, Egypt

January 2020 - January 2024

• Working on e.g.
◦ Eclaims
◦ SS-Providers and members Eclaims
◦ Pre-Authorization
◦ Deal with billing inquiries.
◦ Service Queries

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Genetic Technologist

November 2018 - January 2019

Molecular Genetics Laboratory, In Cairo Gene Laboratory.

Cairo, Egypt

November 2018 - January 2019

Working on e.g.
• DNA analysis
• Karyotyping Test
• Fluorescence In Situ Hybridization

Company industry:
Scientific Research & Development
Job role:
Medical, Healthcare, and Nursing

Education

Misr University for science and technology, College of Biotechnology

January 2019

January 2019

Bachelor's degree, Biotechnology

Egypt

GPA (rating): Very good

GPA (rating): Very good

Skills

BIOTECHNOLOGY
Intermediate
BIOTECHNOLOGY
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MOLECULAR AND CELLULAR BIOLOGY
Intermediate
MOLECULAR AND CELLULAR BIOLOGY
Intermediate
MOLECULAR GENETICS
Intermediate
MOLECULAR GENETICS
Intermediate
RESEARCH
Intermediate
RESEARCH
Intermediate

Languages

Arabic

Beginner

English

Beginner

German

Beginner