Nour Qaddourah, Internal Control Manager

Nour Qaddourah

Internal Control Manager

United Arab Bank

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree,
Experience
16 years, 3 Months

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Work Experience

Total years of experience :16 years, 3 Months

Internal Control Manager at United Arab Bank
  • United Arab Emirates - Sharjah
  • January 2009 to March 2020

Plan and supervise control surprise field visits for
UAB Departments and Branches to validate the
effectiveness and efficiency of the operational
processes and report related findings to line head
to take necessary action(s)
Leading and running full investigations on potential
fraud of operational gaps/errors and
recommending effective solutions in coordination
with Risk, Audit and Compliance
Ensure that UAB units and Branches are complied
with CB regulations and circulars without any
deviations.
Ensure that UAB units and branches are complied
with with the bank's code of conduct, standards,
policies and procedures, operations control
activity, and other work instructions.
Ensure that UAB units, Branches are complied with
Clean Desk policy in terms of information security
and data leakage, this activity is carried out on
surprise bases and out of staff timing hours
Supervise Internal control activities over banks
various transactions and products such as:
Deposits, Cards, Loans, Account Opening, Treasury
Operations, payments, trade services...etc
Evaluate key control reports in different
operational processes for independent
checking/testing as per sampling and proper

Internal Control at Arab Company For Shared Services - Arab Bank,
  • United Arab Emirates
  • January 2004 to January 2010

Supervise surprise counting of physical assets with
unit heads, identifying associated risks for each
process and giving the appropriate risk and
solutions of required,
Focal point for all Audit findings targeting
operational processes, to insure proper and
correct closure of any high risk findings.
Conduct periodic review over banks System
access as a governance of UAB approved
matrices, highlight any gaps to information security
for further action.
Participate in building banks access matrices
making sure that the required is within department
activities and segregation of duties in place.
Handle any special assignment/review/project
assigned by COO
Lead overall process review over operational
processes to highlight any gaps in order to improve
customer experience and reduce errors.
Supervise Nostro Reconciliation team of 2 Staff,
and prepare monthly dashboards for the
management for any delay or errors captures
during the review.
Focal point for Info Fort activities related to records
and archives Management in terms of contracts,
approvals, future plans and agreements.

Education

Bachelor's degree,
  • at Mu'ta University
  • February 2010

High school or equivalent, Business And Economics
  • at Mu'ta University
  • March 2003

Specialties & Skills

Managerial Experience
Working Under Pressure
Leadership Capabilities
Problem Solving
Auditing
POLICY ANALYSIS
PROCESS ENGINEERING
APPROACH
BANKING
DOCUMENTATION
FRAMING
INFORMATION SECURITY
LOTUS NOTES
MANAGEMENT

Languages

English
Expert

Hobbies

  • photography