nour samir, server

nour samir

server

four seasons hotels and resorts

Location
Egypt - Alexandria
Education
Diploma, tourism
Experience
17 years, 10 Months

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Work Experience

Total years of experience :17 years, 10 Months

server at four seasons hotels and resorts
  • Egypt - Alexandria
  • My current job since June 2010

following the policy and procedure, greating the guests, take and serve the orders as requested without any confusion about wich items were ordered, insure that the guest experience is enjoyable, provide knowlegeable service to be able to describe and answer any question about all menu items including beverages.present and collect bills, farewell the guests.

supervisor at abu fares restaurants
  • Egypt - Sharm el Sheikh
  • June 2006 to April 2010

train new staff how to follow the policy of the restaurant and also give them trainings of food and beverages, and also make the work schedule operations.

Education

Diploma, tourism
  • at tourism and hotels institute
  • August 2009

Specialties & Skills

Internet Media
Computer Hardware
Readings
Development Studies
Development of Training Materials
computer hardware

Languages

Arabic
Intermediate
English
Intermediate
Russian
Beginner
Italian
Beginner

Training and Certifications

2 employee of the month certifications(four seasons) ,2 thanks letters(four seasons ) (Certificate)
Date Attended:
October 2010
Valid Until:
November 2010