Manager
ever fashion
Total des années d'expérience :19 years, 11 Mois
Responsible for the feedback service
❖ Opening and closing
❖ Selling in the store
❖ Reporting to retail manager
❖ Responsible for the merchandising
❖ Updating customers with new collection and sales period.
❖ Coordinating between divisions
Manage staff, including cashiers and people working on the floor
❖ Ensure pricing is correct
❖ Work on store displays
❖ Attend training shows to identify new products and services
❖ Coach, counsel, train, and discipline employees
❖ Evaluate on-the-job performance
❖ Identify current and future trends that appeal to consumers
❖ Ensure merchandise is clean and ready to be displayed
❖ Maintain inventory and ensure items are in stock
❖ Utilize information technology to record sales figures, for data analysis
and forward planning.
❖ Ensure standards for quality, customer service and health and safety are met.
❖ Monitor local competitors.
❖ Ensure hours of operation are in compliance with local laws.
❖ Maintain store's cleanliness and health and safety measures.
❖ Organize and distribute staff schedules.
❖ Preside over staff meetings.
❖ Help retail sales staff achieve sales targets.
❖ Manage different departments within the store.
❖ Handle customer questions, complaints, and issues.
Manage staff, including cashiers and people working on the floor
❖ Ensure pricing is correct
❖ Work on store displays
❖ Attend training shows to identify new products and services
❖ Coach, counsel, train, and discipline employees
❖ Evaluate on-the-job performance
❖ Identify current and future trends that appeal to consumers
❖ Ensure merchandise is clean and ready to be displayed
❖ Maintain inventory and ensure items are in stock
❖ Utilize information technology to record sales figures, for data analysis
and forward planning.
❖ Ensure standards for quality, customer service and health and safety are
met.
❖ Monitor local competitors.
❖ Ensure hours of operation are in compliance with local laws.
❖ Maintain store's cleanliness and health and safety measures.
❖ Organize and distribute staff schedules.
❖ Preside over staff meetings.
❖ Help retail sales staff achieve sales targets.
❖ Manage different departments within the store.
❖ Handle customer questions, complaints, and issues.
Selling International known fashion brands (Justcavalli, Deisel,
Hugo Boss, Versace, Ice Berg, GF Ferre, Canali, Galiano, Polo, Paul &
Shark, Rooco barroco and others)
❖ Dealing with VIP customers.
❖ Updating and informing customers with promotions and benefits.
❖ Preparing daily sales report
❖ Merchandising
❖ Using System (Oracle)
❖ Sharing Sale time
❖ Ability to work under high pressure
Displaying the garments in order of First in First out.
❖ Managing the stock in the stores to make a huge turn over.
❖ Square meter management.
❖ Getting new ideas to make the stores in a good shape and ready to sell in
professional.
❖ Analyzing the products every week which sell more and to put the weak
products in A locations.
❖ Trained by Spanish team to develop the way of work.
❖ Reporting every month with presentations for the Spanish team.
❖ Training people to keep the shops in a good shape.
❖ Keeping updated in fashion industries to make more profit.
• Training period during the duty in Mango:
o Merchandising and sales training courses in Lebanon_Beirut main branch
(June 2003) and other time also in Beirut
courses: Marketing and sales promotion courses (Business and