Booking agent
Rivet Communications Incorporated
Total years of experience :7 years, 7 Months
In the dynamic position of Booking Agent at Rivet Communications, I took charge as the primary appointment setter for insurance brokers. Beyond proficiently managing schedules, I dedicated myself to mastering English communication skills, enhancing both internal and external interactions. Stepping into a leadership role, I successfully trained a team of over 10 individuals, sharing my insights and expertise to cultivate a skilled workforce. My commitment to customer service was unwavering, as I prioritized client satisfaction, leaving a lasting impression on the reputation of Rivet Communications through my dedication to excellence.
In the role of Junior Collaborator at DictaLive, I specialized in transcribing medical couriers with a keen eye for detail and accuracy. Fluent in French spelling and grammar, I mastered the intricacies of the language to produce polished and error-free content. Beyond individual responsibilities, I thrived in a collaborative setting, actively engaging with and supporting my team. By fostering effective teamwork, I contributed to a dynamic and harmonious work atmosphere, ensuring the collective achievement of goals.
Starting as a hostess and cashier at Dream Park, I quickly moved up to become the manager in 2022. In my role, I coordinated with the team, ordered supplies, and managed events. I made sure everyone worked well together, and I handled tasks like keeping track of inventory and planning fun events. My time as a manager at Dream Park taught me a lot about leadership and running things smoothly.
I received my BS degree from the Holy Spirit University of Kaslik in May of 2022. My 3-year long journey was not an easy one, but it was not short of a fascinating one. I covered in depth the different aspects of vital processes and familiarized myself with all the different fields. Along with my internships, my academic journey helped me discover a great potential within myself and equipped me with enough knowledge and confidence to work in this field.