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Nour Zayed, Sales and Marketing Specialist (Freelance)

Nour Zayed

Sales and Marketing Specialist (Freelance)·IDEANEST

Egypt

Bachelor's degree, Civil Engineering

Work experience

Total years of experience: 5 years, 1 months

Sales and Marketing Specialist (Freelance)

January 2026 - January 2026

IDEANEST

Cairo, Egypt Remote

January 2026 - January 2026

• Identified and generated new customer leads through LinkedIn outreach and other prospecting channels.
• Supported sales and marketing efforts for freelance clients on a project basis.

Company industry:
IT Services

Sales Representative

January 2024 - January 2026

BuzzCX

Cairo, Egypt

January 2024 - January 2026

• Recognized as top performer, achieving the highest commission on the team since joining.
• Handled outbound and inbound sales calls for FlipDish UK accounts.
• Improved conversion rates through effective, persuasive communication.
• Collaborated cross-functionally with team members to optimize outreach strategies.

Company industry:
Call Centers & Customer Care Outsourcing

Real Estate Cold Caller

January 2023 - January 2024

Concord Offers

Cairo, Egypt Remote

January 2023 - January 2024

• Contacted homeowners to present property selling and investment offers.
• Strengthened negotiation and closing skills through high-volume outbound calling.
• Maintained accurate CRM records to track sales pipeline and progress.

Company industry:
Real Estate

Customer Service Representative

January 2022 - January 2023

Teleperformance Egypt

Cairo, Egypt

January 2022 - January 2023

• Resolved billing, technical, and logistics inquiries for U.S.-based customers.
• Delivered consistently high customer satisfaction through professional issue resolution.
• Maintained strong performance under pressure in a high-volume call center environment.

Company industry:
Call Centers & Customer Care Outsourcing

Customer Support Representative

January 2021 - January 2022

Vodafone Egypt

Cairo, Egypt

January 2021 - January 2022

• Assisted customers with billing and technical support issues.
• Maintained strong performance metrics and

Company industry:
Telecommunications

Education

Badr University

January 2027

January 2027

Bachelor's degree, Civil Engineering

Egypt

Skills

BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
AUTOCAD
Intermediate
AUTOCAD
Intermediate
CIVIL ENGINEERING
Intermediate
CIVIL ENGINEERING
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEAD GENERATION
Intermediate
LEAD GENERATION
Intermediate
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate
RAPPORT BUILDING
Intermediate
RAPPORT BUILDING
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

Arabic

Beginner

English

Beginner

German

Beginner