NOURA ALSHAMSI

• Builds strategic maritime industry partnerships to secure
placements and opportunities
• Develops and negotiates MOUs with shipping companies for
cadet placement programs
• Coordinates research collaborations between academy
faculty and industry partners
• Implements industry engagement initiatives connecting
students with maritime professionals
• Monitors and reports on industry trends and regulatory
changes

• Spearhead strategic partnership development with 20+ maritime industry stakeholders
including shipping lines, port authorities, classification societies, and maritime service
providers across UAE and international markets
• Negotiate and execute 20+ Memoranda of Understanding, securing cadet placement
programs with leading maritime organizations.
• Drive industry-academic collaboration initiatives, coordinating joint research projects
between faculty and industry partners, resulting in 3 research publications and 3 innovation
projects in maritime technology and sustainability
• Monitor global maritime regulatory developments and industry trends, providing strategic
recommendations to senior leadership on curriculum alignment with IMO standards, STCW
requirements, and emerging maritime technologies
• Establish Industry Advisory Board comprising C-suite executives from maritime sector,
enhancing institutional governance and ensuring program relevance to market demands

• Supervising community relations activities and initiatives
• Leading and supporting the Community Engagement team
• Organizing community engagement events and liaising with
stakeholders
• Handling Marketing and social media.

• Directed comprehensive community relations strategy, managing annual budget and leading
member cross-functional team to execute annual stakeholder engagement initiatives
• Orchestrated high-profile events annually including maritime conferences, industry forums,
and government partnership ceremonies, attracting 5, 000+ participants and generating
significant institutional brand visibility
• Cultivated strategic relationships with government entities, private sector partners, and
international maritime organizations, resulting in formal partnerships and collaborative
agreements
• Transformed digital presence through integrated marketing campaigns across social media
platforms, increasing online engagement by 340% and establishing the academy as a regional
thought leader in maritime education
• Developed and implemented stakeholder engagement frameworks aligned with institutional
strategic objectives, resulting in 45% increase in industry collaboration and 30% growth in
student placement rates

• Managing HR and IT functions
• overseeing security operations and HR policies
• Ensuring legal compliance and maintaining employee
benefits

 Maintains the work structure by updating job requirements and job descriptions for all positions.
 Maintains organization staff by establishing a recruiting, testing, and interviewing program; counselling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
 Prepares employees for assignments by establishing and conducting orientation and training programs.
 Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
 Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors.
 Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
 Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
 Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
 Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
 Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
 Maintains human resource staff by recruiting, selecting, orienting, and training employees.
 Maintains human resource staff job results by counselling and disciplining employees; planning, monitoring, and appraising job results.
 Contributes to team effort by accomplishing related results as needed.
 Implements, coordinates, directs and maintains Foundation scholarship program, including preparation of new scholarship agreements, maintenance and monitoring of existing scholarship agreements and maintaining regular contact with Universities and students.
 Acts as liaison between faculty/staff, students and the public to provide information and resources regarding scholarship activities and programs.
 Prepares scholarship application process for students and coordinates scholarship application reading and scoring.
 Supports the Scholarship Committee in planning and conducting the annual Scholarship Reception.
 Assists other Foundation staff in office computer operations and database input, responds to questions/problems on system and software procedures and coordinates design and maintenance of Foundation scholarship Program.
 Devise creative, cost-effective incentives & morale-boosting programs to increase employee satisfaction and productivity along with line managers. Deliver trainings and carry out induction programs for new hires.
 Recommend several cost effective initiatives to minimize administration expenses while maintaining systematic record of expenses incurred.

• Implementing and promoting the scholarship program
• Recruiting and training scholarship selection committees
• Maintaining scholarship program and evaluating it annually

• Led HR transformation initiative for 500+ employee organization, achieving 28% reduction in
turnover through implementation of comprehensive talent management framework including
succession planning, performance management, and employee development programs
• Managed AED 10M annual HR budget, implementing cost-optimization strategies that
reduced operational expenses by 15% while maintaining service quality and employee
satisfaction
• Designed and executed recruitment strategy for critical positions, reducing time-to-hire by
35% and establishing talent pipelines with leading universities and professional associations
• Ensured 100% compliance with UAE Federal Labor Law, MOHRE regulations, and
international HR standards through policy development, training programs, and regular
compliance audits
• Concurrently oversaw IT infrastructure and cybersecurity operations, managing AED 12M
technology budget and leading 10-member technical team responsible for network security,
access control systems, and business continuity planning
• Implemented enterprise-wide IT security protocols and disaster recovery procedures,
achieving 95 % system uptime and zero security breaches during tenure

• Managed AED 8M scholarship portfolio benefiting 50+ students annually, establishing
partnerships with educational institutions and corporate sponsors
• Increased scholarship applications by 85% through strategic outreach campaigns and
partnership development with secondary schools across UAE
• Developed selection criteria and governance framework, recruiting and training members
evaluation committee comprising academic leaders and industry experts
• Implemented program impact assessment methodology, achieving 92% scholarship
completion rate and 87% graduate employment rate in relevant fields

• Led and executed stakeholder engagement strategies to ensure effective communication and
collaboration across communities, cruise lines, tourism bodies, port users, and regulators.
• Balanced competing stakeholder interests by facilitating dialogue, resolving conflicts, and
aligning operational objectives with community and regulatory expectations.
• Built and maintained long-term relationships with key external stakeholders, proactively
addressing issues to protect the ports reputation and social license to operate.
• Monitored stakeholder sentiment, identified emerging risks, and provided strategic advice to
senior leadership to support informed decision-making.

• Managed critical port security infrastructure including access control systems, CCTV
networks, and biometric authentication platforms serving 6, 000+ daily port users
• Led 10-member technical operations team responsible for network infrastructure
management, system administration, and IT support across port facilities
• Designed and implemented network architecture upgrades that improved system reliability by
45% and reduced security incident response time by 60%
• Established preventive maintenance protocols and service level agreements, achieving 90%
system availability and supporting uninterrupted port operations

• Managing IT systems installations, troubleshooting, and
maintenance
• Providing network support and IT solutions
• Leading a team of IT professionals

 Devise and maintain office systems, including data management and filing ensuring confidentiality. Use own initiative to undertake action to minimize disruption to the scheduled workload.
 Analyse performance of Helpdesk activities and document resolutions, identify problem areas, as well as devise and deliver solutions to enhance quality of service and prevent future problems.
 Investigate and diagnose network problems, collecting IT usage stats, making recommendations for improving the companys IT systems and carrying out routine configuration and installation of IT solutions.
 Actively utilize all available tools and processes in identifying the root of all technical problems and generate effective solutions.
 Carry out proper maintenance of hardware and software in order to enhance the value-return of all IT assets of the company.
 Consult and coordinate with various teams and enter research if required to provide the best quality of support and resolution to customer complains.
 Divulge knowledge and expertise in IT Disaster Recovery Planning. Manage the IT budget and budget progress with management approval.
 Accountable for effective provisioning, procurement of IT equipment and consumables by coordinating with vendors and suppliers.
 Deliver leadership and Team Management functions like tasking, delegation, monitoring, feedback, skill upgrade, competence management, career planning, motivation and mentoring.

• Provided administrative and coordination support to operations teams across onshore
facilities and office-based functions within a large-scale oil and gas organization.
• Assisted with documentation management, internal reporting, and record-keeping in support
of compliance and safety administration processes.
• Supported logistics coordination and procurement-related follow-up activities under the
supervision of senior technical and operations personnel.