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Noura Altamimi, Customer Relationship Representative

Noura Altamimi

Customer Relationship Representative

Gulf international Bank

Lieu
Arabie Saoudite - Riyad
Éducation
Baccalauréat, Arabic
Expérience
10 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 7 Mois

Customer Relationship Representative à Gulf international Bank
  • Arabie Saoudite - Riyad
  • Je travaille ici depuis octobre 2013

2013 - Recent
•Joined the Opening of Retail Banking in Riyadh 2013
•Managed the innovation plan during the Project Life Cycle
•Performance Management & Reporting.
•Motivated creative thinking.
•Coordinated between team and customers when needed.
•Responsible for raising all the defects/errors in the system and follow up with the other department to fix it .
•Knowledge Sharing.
•Conflicts Solving.
•Maintaining strong working relationship with clients.
•Assisting the Region/Market Manager.
•Selling and Marketing the Bank Products/Services.
•Acting Area Coordinator role when its needed .

مسؤول علاقات عملاء à بنك الخليج الدولي - المملكة العربية السعودية
  • Arabie Saoudite - Riyad
  • octobre 2013 à décembre 2020

Éducation

Baccalauréat, Arabic
  • à Prince noura universty
  • juillet 2010

جامعة الأميرة نورة بنت عبدالرحمن

Baccalauréat, لغة عربية
  • à جامعة الأميرة نورة بنت عبدالرحمن
  • juillet 2009

Specialties & Skills

Data Input
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Group Work
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العمل الاداري والتجاري
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Administrative
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operations
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CREATIVE PROBLEM SOLVING
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CUSTOMER RELATIONS
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MARKETING
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PERFORMANCE MANAGEMENT
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REPORTS
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RETAIL
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BUSINESS SYSTEMS ANALYSIS
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INNOVATIVE
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BANKING
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operation
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LANGUAGES
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team management
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teamwork
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payments
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Langues

Arabe
Expert
Anglais
Moyen

Formation et Diplômes

ICDL Course (Formation)
Institut de formation:
Alfaisal academy
Date de la formation:
July 2010
Advance Customer Service. (Meem by GIB) (Certificat)
Date de la formation:
July 2018
Performance Management. (Meem by GIB) (Certificat)
Date de la formation:
July 2018
Managing Team, Coaching and Mentoring. (Meem by GIB) (Certificat)
Date de la formation:
July 2018
Retail Banking Professional Foundation Certificate. This Exam is required by the Saudi Arabian Monet (Certificat)
Date de la formation:
July 2017
Principles of Banking. (Institute of Banking, SAMA ) (Certificat)
Date de la formation:
July 2016
Legal Principles of Banking & SAMA Regulations. (Institute of Banking, SAMA ) (Certificat)
Date de la formation:
July 2017
Anti-Money Laundering. (Institute of Banking, SAMA ) (Certificat)
Date de la formation:
December 2018
Methods of Detecting Counterfeiting & Forgery in Banknotes & Documents. (Institute of Banking, SAMA (Certificat)
Date de la formation:
July 2015
Shariah –Compliant financing Modes and Banking Services. (Institute of Banking, SAMA ) (Certificat)
Date de la formation:
July 2014

Loisirs

  • Attention to Detail.
  • Communication.