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noura dossary, supervisor food beverage

noura dossary

supervisor food beverage·Mövenpick Hotel Al Khobar

Saudi Arabia

Diploma, Human Resources

Work experience

Total years of experience: 11 years, 6 months

supervisor food beverage

June 2022 - Present

Mövenpick Hotel Al Khobar

Dammam, Saudi Arabia

I found this job using Bayt.com

June 2022 - Present

Supervised service staff in the restaurant, café, and banquet halls.
• Ensured accurate and timely delivery of guest orders.
• Monitored the quality of food and beverages to meet hotel standards.
• Prepared daily staff schedules based on operational needs.
• Coordinated with the events team for special occasions and meetings.
• Submitted regular reports on sales performance and guest satisfaction.
• Participated in staff training and performance evaluation.
• Enforced hotel policies regarding safety, quality, and customer service.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

customer support center

January 2018 - Present

مستشفى الرعاية بروكير

Khobar, Saudi Arabia

January 2018 - Present

-poking appointment for patient
-Coordinate Doctor’s schedule on daily basis
Company industry:
Other Healthcare Services
Job role:
Customer Service and Call Center

Sheraton Dammam Hotel

August 2021 - May 2022

sheraton dammam hotel

Dammam, Saudi Arabia

August 2021 - May 2022

food & beverage supervisor
Company industry:
Hospitality & Accomodation
Job role:
Administration

Patient Relations

March 2013 - March 2016

Saad Specialist Hospital

Khobar, Saudi Arabia

March 2013 - March 2016

Patient Relations.
Company industry:
Personal Care Centers
Job role:
Customer Service and Call Center

Education

الاكاديمية الكندية

January 2019

January 2019

Diploma, Human Resources

Saudi Arabia

GPA (rating): Very good

GPA (rating): Very good

Skills

Guest Relations
Expert
Guest Relations
Expert
Customer Service Management
Expert
Customer Service Management
Expert
Food & Beverage
Expert
Food & Beverage
Expert
✓ Excellent in communication and dealing with Others . ✓ Ability to work under pressure . ✓ Flexible in work under pressure . ✓ Flexible in work assignments . ✓ Accommodate the nature of the work quickly . ✓ Proficiency to deal with the attitudes and Overcome problems .
Expert
✓ Excellent in communication and dealing with Others . ✓ Ability to work under pressure . ✓ Flexible in work under pressure . ✓ Flexible in work assignments . ✓ Accommodate the nature of the work quickly . ✓ Proficiency to deal with the attitudes and Overcome problems .
Expert
استخدام برامج Microsoft Office (Word, Excel, PowerPoint) •
Intermediate
استخدام برامج Microsoft Office (Word, Excel, PowerPoint) •
Intermediate
Customer Service
Expert
Customer Service
Expert

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
course English level 1&2
Jan 2010 - Feb 2010
ICDL
Training
leadership & international hospitality
Ferries ( Paris)
Feb 2024

Hobbies

  • القراءة في تطوير الذات ومجال الموارد البشرية • حضور الدورات التدريبية وورش العمل