OFFICE MANAGER
FutureTEC
Total years of experience :11 years, 0 Months
•Maintaining office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
•Designing and implementing office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
•Completing operational requirements by scheduling and assigning employees; following up on work results.
•Keeping management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
•Maintaining office staff by recruiting, selecting, orienting, and training employees.
•Maintaining office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
•Managed the needs of existing customers through the provision exceptional services on a daily basis.
•Developed and sustained relationships with new customers thus provide them with information on the company’s products and services while attaining continued, long-term business.
•Finalized and executed sales agreements according to company terms and conditions agreements.
•Create sales agreements according to specific instructions and negotiate the terms and conditions of agreements.
•Skills in customer service, organization, communication with others, quick problem solving, accounting, and finance.
•Collaborated with customers to identify service-related needs and offered the most appropriate solutions, providing quality customer service.
•Diagnosed and resolved basic network and modem functionality issues allowing for uninterrupted operation.
•Led customers through common hardware and software configurations maximizing service functionality and overall satisfaction.
•Prioritized and scheduled multiple technician dispatchers for on-site service calls leading to continued customer approval.
•Instructional
- Assisting in daily classroom instruction including appropriate interactions with students, small group instruction, observations and assessment. May substitute for the teacher when teacher is absent.
•Supervision
- Supervising student behavior independently and under teacher direction using appropriate early childhood behavior management techniques, and following early childhood health and safety guidelines.
•Program/Clerical Support
- Provides program and clerical support through planning snack menus; making home visits with teacher; maintaining attendance and other records; ordering and maintaining materials and supplies.
•Classroom Preparation
- Prepares materials needed for a safe and healthy indoor and outdoor classroom environment, including preparing snacks daily, sanitizing serving and eating areas, and maintaining classroom centers, materials and equipment.
Arizona State University, Tempe, AZ Bachelor of Arts, Interdisciplinary Studies, May 2017 Focus in Engineering Management and Global Business