Service Planner II
Halliburton
Total years of experience :14 years, 6 Months
Same duty of Service Planner I plus the following:
• Under general supervision, generates cash from customer account receivables (A/R) in an effective and timely manner;
• Develop and maintain internal and external customer relationships to effectively facilitate the collection process;
• May exercise limited authority to grant customer credit limits as skill and experience dictate;
• Responsible for assisting in the preparation of lien filings to secure accounts with oversight from more senior personnel;
• Analyzes customer financial information to assess risk and makes recommendations to establish new accounts;
• Identify and record customer disputes& May assist in credit investigation and evaluation.
• Provides contracts and pricing support within the SAP system, with specific emphasis on Contract Lifecycle Management (CLM) and Price Uploader;
• Reviews contracts for completeness and works closely with country resources to create/revise contracts as required;
• Compiles and analyzes data, enters contract information into the database and maintains historical information;
• Monitors notification alerts, collaborates with country resources regarding execution of contracts, expiration/updates of contracts, and adjustments for post- award changes;
• Assists with maintaining regional price books and databases within SAP;
• Works with Product Service Line (PSL) Solutions Teams and country resources to maintain regional price books and databases within SAP
• Supports Service Coordinator in the creation of SAP sales orders
• Updates and reconciles sales orders as required
• Focuses on ticket day reduction
• Troubleshoots & resolves SAP OTC issues
• Works with Resource Planners in maintaining accuracy of scheduling board and the dispatching of jobs in SAP
• Works with Resource Planners, Plant Maintenance, and Accounting teams to resolve scheduling issues
• Creates requisitions as required and supports processing / transfer of cost to a sales orders or MBU
• Creates standing maintenance orders to assign sundry item cost to MBU
• Supports monitoring of PSL equipment to and from customers locations
• Creates service entries and reviews vendor invoices to sales orders for accuracy and cost transfer
• Works with vendors to coordinate timeliness of vendor invoice to service entry
• Supports Plant Maintenance through the creation of maintenance orders for PSL specific equipment repair
• Under general supervision, generates cash from customer account receivables (A/R) in an effective and timely manner;
• Develop and maintain internal and external customer relationships to effectively facilitate the collection process;
• May exercise limited authority to grant customer credit limits as skill and experience dictate;
• Responsible for assisting in the preparation of lien filings to secure accounts with oversight from more senior personnel;
• Analyzes customer financial information to assess risk and makes recommendations to establish new accounts;
• Identify and record customer disputes& May assist in credit investigation and evaluation
• Under general supervision, performs both standard and advanced secretarial duties.
• Requires skills in spreadsheet and word processing software and thorough knowledge of practices and procedures of the function and company policy and procedures in general.
• Use independent judgment in defining methods and procedures to reach an end product for administrative tasks.
• Receives visitors, reads and routes incoming mail, and processes paperwork such as invoices, operations reports, purchasing documentation, or related reports.
• Responsible for filing or compiling periodic reports or updating a database.
• Make travel arrangements and reservations, schedule appointments, or administer personnel working schedules.
• Prepare and follow up on Visas arrangement & field passes - coordinates with our Mandoop/ and sponsor company (KCA).
• Responsible in raising AR, Purchase Request, Rentals, Service Request and maintain adequate inventory levels for various office supplies and pantries.
• Process Field engineers, Supervisors, consultants invoices (bonuses and expenses) coordinates with accounts in case of discrepancies
• Maintain employees & engineers personnel records (ie passports, visas copies and contracts)
• Generate and maintain confidential files and reports, Standard procedures exist for most duties.
• In charge for some correspondence required by the manager in related to Sperry operations.
• Create Services orders and general SAP understanding.
• Helping on tenders.
• Doing the PR ‘s & PO’s needed
• Enter bonus sheets for the engineers through SAP
execute the 'buy' and 'sell' orders of shares and securities, given by the investors, who are their clients, have the latest and precise information about the bonds and stocks and their task is to find those people who will carry out the buy and sell transactions of the shares and the securities, increase the number of clients by providing them good service and proper guidance on investments in the stock market.