Nourhan Saad, customer service

Nourhan Saad

customer service

Tasheel

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Business administration & Banking
Expérience
2 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :2 years, 3 Mois

customer service à Tasheel
  • Émirats Arabes Unis - Dubaï
  • janvier 2017 à juin 2017

* Main responsibilities:
1- Follow up the work process.
2- Doing daily reports.
3- Dealing with and take the acceptance for the work done from the manager.
4- Marketing & registration for 1 year in Dubai
5- Identifying prospective clients and conducting sales visits to explore potential business opportunities by identifying their provided innovative product solution to address customers protection, long term saving and investment needs.
6- Ensuring the clients f ulf ill all needed documents and medical eximination, strong closing skills.
7- Following up of the developments of clients need and maintaining good long terms relation with customers to insure maximum clients satisfaction.

Teller à El ferdan exchange
  • Émirats Arabes Unis - Sharjah
  • janvier 2014 à août 2014

* Main responsibilities:
1- Follow up the work process.
2- Doing daily reports.
3- Dealing with and take the acceptance for the work done from the manager.
4- Marketing & registration for 1 year in Dubai
5- Identifying prospective clients and conducting sales visits to explore potential business opportunities by identifying their provided innovative product solution to address customers protection, long term saving and investment needs.
6- Ensuring the clients f ulf ill all needed documents and medical eximination, strong closing skills.
7- Following up of the developments of clients need and maintaining good long terms relation with customers to insure maximum clients satisfaction.

customer service à Bank ElAhly
  • Egypte - Le Caire
  • février 2012 à février 2013

* Main responsibilities:
1- Follow up the work process.
2- Doing daily reports.
3- Dealing with and take the acceptance for the work done from the manager.
4- Marketing & registration for 1 year in Dubai
5- Identifying prospective clients and conducting sales visits to explore potential business opportunities by identifying their provided innovative product solution to address customers protection, long term saving and investment needs.
6- Ensuring the clients f ulf ill all needed documents and medical eximination, strong closing skills.
7- Following up of the developments of clients need and maintaining good long terms relation with customers to insure maximum clients satisfaction.

Éducation

Baccalauréat, Business administration & Banking
  • à faculty of English commerce
  • juin 2013

Specialties & Skills

CLIENTS
CLOSING
CUSTOMER SERVICE
MARKETING
MICROSOFT OFFICE
SALES VISITS
SATISFACTION

Langues

Arabe
Expert
Anglais
Expert