Executive Secretary / Pa Personal Assistant
thyssenkrupp Marine Systems Int’l
مجموع سنوات الخبرة :15 years, 9 أشهر
● Provide general secretarial / administration support to senior managers & Directors
● Planned and supervised all personal travel arrangements including: air travel, ground transportation, and
accommodations
● Obtained, completed & filed all documentation for immigration, insurance, corporate and personal billing, business
pursuits; maintained records of employee info, client contact
● Prepared the travel expenses, insurance bills, reimbursement receipt etc. for the BM
● Responsible for the petty cash, groceries & stationery acquisition including periodicals and subscriptions.
● Maintained and managed activities, commitments and deliveries; work related and private
● Organising external / internal meetings attending them and taking minutes.
● Raising purchase orders, expense claims and arranging invoices.
● Maintaining and enhancing the working environment of the department
● Involved in recruitment, budgets & accounts, managing junior staff & HR issues
● Raising purchase orders, expense claims and arranging invoices.
● Assessed executives’ needs and requirements, formulated action plans to achieve them.
● Efficiently managed all important telephone calls - Collected and sorted mail, screened and initiated telephone calls.
● Maintained daily tasks list - Arranged meetings and made appointment with individuals on a priority basis.
● Prepared reports and documents - Handled all the documentation work.
● Conducted market research and prepared presentations.
● Planned and supervised all personal travel arrangements including: Air travel, ground transportation and
accommodations.
● Planned the time table schedule of business, personal and weekend events.
● Collaborated with key management personnel to assist in arrangement of special events.
● Maintaining a strong pipeline of potential new customers Managing the accounts of over 100 customers
● Showcasing the company’s products at industry conferences, and events.
● Generating advertising revenues in accordance with specific budgetary goals. Negotiating better prices and discounts
on behalf of customers.
● Designing a tailored, cost-effective solution and sales plan for each account.
● Handled customer complaints coming through Volkswagen (VW) worldwide. Executed Customer Surveys once a
month
● Providing technical support over the phone to all IT users.
● Handling incoming incidents via the phone / e-mail promptly and effectively.
Responding appropriately to customer questions and comments
● Screening calls, and handling 'waffles’ and ‘insistent ‘callers
● Identify gaps in a customer’s records &then collecting information
● Assisting customers in making a decision about a product or service to buy Maintain and updating customer databases
● Supervising the Kids in the playground as well on walks outside the school
● Creating effective and engaging lesson plan
● Read them books and play with them in-, outdoor
● Maintaining the daily rhythm of the kindergarten
● Attending all related staff, and community based meetings
● Preparing morning snacks for the children
● Updating pupils records on a daily basis
● Managing the day to day running of the classroom