• Delivered and implemented 100+ AI/Automation solutions using UiPath and Microsoft Power Automate to elevate business flow using
Agile methodologies and Scrum as framework.
• Facilitated clients in reducing operational costs 25% by streamline workflows, improve process efficiency to increase productivity and
reduce human errors. This resulted in enhanced customer satisfaction and compliance.
• Lead an AI/Automation team of 15+ members, including Business Analysts, RPA Developers, and Testers, achieving 100% delivery on
time.
• Implemented AI - chatbots that integrated with automation using Dialogflow, TensorFLow as framework and Vertex AI from GCP (Google
Cloud Platform) with maximize the potential of NLP (Natural Language Processing), ML and Computer Vison like OCR
• Determining governance frameworks that ensure 100% regulatory compliance and improved scalability.
• Ensure the AI/automation infrastructure is fully prepared.
• Conducted walkthrough for 100+ stakeholders, to analyze business objectives and minimizing delivery misunderstandings by 70%.
• Discovering 400+ potential processes with product map and business case development for AI/automation by identifying repetitive tasks,
analyzing stability and standardization, evaluating complexity, measuring volume, structured data, system integration and AI/ML
readiness.
• Created detailed solution and presentation for business development and proof of concepts (POC).
• Gathered requirements by collaborating with stakeholders using the right approach, which included understanding business obje ctives
and producing clear inputs and outputs
• Supervised the creation of PDDs, SDDs, user manuals, test scenario documents, resulting delivered with 95% accuracy, using Confluence
for seamless team collaboration.
• Develop RPA solutions in UiPath, Microsoft Power Automate and GIT based on the agreed documentation.
• Conducting UT, SIT, UAT, sanity checks, and hypercare testing and validate with all stakeholder for AI/automation solutions, guaranteeing
99% error-free deployments.
• Collect, process and analyze account transactions data to detect fraud transaction in banking industry using SAS
• Establishing 99% uptime for continuous robot operation and facilitated smooth transitions with the support team department and
monitor AI/Automation after deployment for analyze performance and key initiative to improve.
• Mentoring of junior engineers, facilitating their technical and professional growth
- Company industry:
- Business Consultancy Services