Numan Safi

1. Manage a portfolio of SME, SOHO and key accounts nationwide.
2. Manage corporate sales and support teams.
3. Develop account plans; Identify opportunities; Build strategies for new business.
4. Develop potential market databases aimed at mapping potential market size, new planned funding areas and preferences in Afghanistan.
5. Manage enterprise projects, define project deliverables, undertake portfolio reviews and provide projects progress reports.
6. Develop corporate business plans, draft business cases and proposals.
7. Develop and implement effective strategies for fostering strategic relationships and partnerships with corporate clients nationwide.
8. Dealing with staffing issues ( interviewing potential staff, conducting appraisals and performance reviews, etc...).
9. Preparation and analysis of monthly sales data and corporate target trends.

Worked closely with ZTE marketing, pre-sales, finance and technical resources teams in Kabul and back in China on establishing a strategic face of the company at the key accounts. Key responsibilities include;

1. Management of key accounts (Etisalat Afghanistan, AWCC, Roshan).
2. Sales and marketing of integrated telecom solutions, managed services and a portfolio of telecom products in B2B market.
3. Promoted ZTE new products line and solutions to defined customers.
4. Managed and maintained overall business relationships with key decision makers.
5. Management of running and post-sales projects.
6. Customer needs assessment; Creating new opportunities; Developement of strategies.
6. Prepared business cases & plans based on findings and using own initiatives.
7. Developed and improved reports and maintained accurate summaries of data for on demand reporting.
8. Arranged visits for CEO; Drafted agendas, meeting minutes and briefing notes.

1. Sales and customer services management.
2. Leadership and development of 40+ sales and customer service staff.
3. Preparation and implementation of sales plans, KPIs and strategies.
4. Coordination with internal departments.
5. Developed and executed sales and customer service operational processes, policies in support of organizations mission.
6. Inventory management.
7. Preparation of deliverables, such as sales progress reports, summaries, presentations & briefs.
8. Staff performance reviews.
9. Provided regular feedback to marketing, customer success, and support teams.

1. Management of corporate sales administrative, financial and operational functions.
2. Supervised corporate sales team and running projects.
3. Preparation of sales plans and KPIs.
4. Managed entire sales cycle including customer profiling, account planning, lead generation, negotiation and closing of deals.
5. Established and maintained partnerships and close collaborations with Govt Ministries, US Funded Projects, UN Agencies, Local and International NGOs.
6. Developed and implemented strategies for business growth.
7. Interaction and coordination with internal departments.
8. Planned and arranged visits; Drafted correspondence, corporate customer contracts, proposals, meeting minutes and briefing notes.
9. Preparation of monthly progress reports and corporate business plans.

1. Key accounts management
2. Meeting sales targets
3. Creation of new business opportunities
4. Developed and maintained relations with a portfolio of high level accounts such as UN, USAID and US camps.
5. Forecast future demand of products and services and reporting to manager on customers’ behaviors, market trends and expectations.

1. Established and managed relationships with clients.
2. Identification & development of new business opportunities.
3. Development and implementation of project pitches and proposals for new business.
4. Preparation of progress reports for the management review.