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Odai Alhur, Store manager

Odai Alhur

Store manager ·Starco

Kuwait

Doctorate, Business management

Work experience

Total years of experience: 9 years, 8 months

Store manager

October 2013 - February 2018

Starco

Hawali, Kuwait

October 2013 - February 2018

Duties:
Responsible for the daily managing of staff and the assigning of duties.
Managing and motivating staff to increase sales and ensure store efficiency.
Analyzing store sales figures KPIs.
Developing, researching and implementing marketing strategies. Maintaining awareness of market trends and monitoring local competitors.
Manage and address shrinkage, stock loss, controllable, product rotation, replenishment
Adhere and comply to company SOP, Audit point.
Leading sales activates and promotion implementation in the store.
Guest solution trainer

Company industry:
Sales Outsourcing
Job role:
Sales

Store Manager

February 2012 - March 2013

Alshayaa

Al Farawaniyah, Kuwait

February 2012 - March 2013

Directly lead Business plan strategy& stretch.
Insure that staff deliver the highest levels of customer service.
Analyzing store sales figures KPIs.
In charge of CIS, VOC results and feedback treatment.
In charge of staff development, training, Evaluation by applying PDP, PIP.
Promotion implementation.
Managing Visual Manager, A. Manager Back store, Admin.
In charge of shopper score Results, Audit results and complains

Company industry:
Fashion Design
Job role:
Management

Store manager

January 2007 - January 2011

Mango

Amman, Jordan

January 2007 - January 2011

KEY SKILLS AND COMPETENCIES
Proven track record of increasing sales and turnover.
Experience of managing KPIs and performance management.
Experience of processing sales enquiries to a successful conclusion.
Commercially and operationally minded.
Able to inspire store staff to keep ahead of the competition.
Knowledge of working with brands and their guidelines.
Push civic engagement & social responsibility agenda within the store operations.
Responding to and comments and resolving customer complaints.
Ability to increase profitability through excellent service and the effective management of retail space

Company industry:
Sales Outsourcing
Job role:
Sales

Education

U

February 2008

February 2008

Doctorate, Business management

Albania

Skills

Preparation

Expert

Visual

Expert

Service Providers

Expert

Money

Expert

Merchandising

Expert

customer service

Expert

Mangmant team

Expert

merchandise

Expert

Preparation

Expert

Visual

Expert

Service Providers

Expert

Money

Expert

Merchandising

Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
i got my certificate from al shaya
solving problem
Jul 2012 - Jul 2012
i got the certificate from al shaya
customer service
Aug 2012 - Aug 2012