Ohidul إسلام

1997 onwards: Computer Courses: Windows 98+Word+Excel+Power Point, Knowledge of Microsoft Access, Autocad & Internet.
2003 - 2010: Training from General Motors:
GM - Customer satisfaction Index (C.S.I. & C.R.M.)
GM - Customer Enthusiasm
GM - Electronic Parts Catalogue (EPC)
GM - Parts Management
GM - Parts Claim
Kerridge - Dealer Management System (DCS)

CAREER SUMMARY:
From 1998 till to date I joined this M.S. & R.Y. BEHBEHANI Automobile company as a Parts Consultant. The company is the official distributor in Kuwait for GMC, Isuzu vehicles & ACDelco spare parts. The company employees within this Parts and Accessories division a total of 34 employee and in ACDelco Service Center's 45 employees. The company has been established 50 years and consider a market leader. I have progressed through the following sections of the Main Parts Department in addition to being transferred to various branches of the After Sales Parts operations throughout the company.

Present Position: Asst Parts Manager.

Last Position: In-Charge: Central Parts Department.
In wholesale operations costing and fixed price quotations from ACD & GM bulletins to major wholesales in a very competitive market.
Costing & updating parts coming in by Sea/Air freight/Truck load, posting local purchase, Internal transfer vouchers, preparing daily and monthly reports, Parts sales forecasting, Yearly sales comparison, Billing etc.

In the ACDelco service centers I handelled local purchase, Inventory control, time keeping, records.
Repair order creation, Billing, Preparing reports for Management & ACDelco Regional Main Office.