Pricing Specialist
SkyMax Holidays Dubai
Total years of experience :12 years, 4 Months
- Hotel Contracts & Agreements.
- Offers & promotion applying.
- communications with the hotel to make deals.
- loading contracts on the company systems.
- handling company / agents offers requests.
Daily/Monthly Reports
Following up the operation process
Additional to Agent job description
Responsible for:
Handling guests Emails.
Handling travel agencies reservations
Create reservation on Opera system for hotels managment
Making reservation over telephone calls
Deliver excellent customer services
Handling the department files and reports
The rooms rates and the revenue
Offering rooms' rate and promotions for the travel agencies/Individual Guests.
Responsible for:
Check In and welcoming
Handling guests concerns
Get the highest guest satisfaction rates
Room Change
Handling The events ( Birthday - Wedding anniversary - conferences )
Following up the satisfaction level with internet websites
Assist with the check-in of groups and tours
I worked as a receptionist and front desk agent
The High institute of Social Work - Qina 2009
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