Okasha Omar

- Designed and implemented 40+ custom n8n/Make.com workflows for small businesses, including content posting, email responses, lead
capture, form processing, and Google Sheets updates.
- Integrated APIs, webhooks, Apollo/HubSpot-style lead tools, sheet-based databases, and task systems to automate lead routing, reminders,
content calendars, and reporting.
- Reduced average lead handoff time from approx. 30 minutes to under 5 minutes using instant notifications and structured status tracking.
- Delivered setup notes, testing sheets, and client handover instructions for ongoing workflow maintenance.
NOTE: Worked as a Freelancer

- Led n8n workflow planning, testing, and handover for client/internal automation projects across lead capture, reporting, email routing, CRM
updates, and operations.
- Built and monitored 25+ production-style workflows using webhooks, HTTP requests, Google Sheets, Gmail/SMTP, conditional logic,
scheduled triggers, and custom API integrations.
- Automated approx. 2, 000+ recurring monthly tasks and reduced manual follow-up/admin work by approx. 15-20 hours per week.
- Managed workflow QA, error checks, documentation, and task assignment so non-technical users could operate automations safely.

- Joined as the first employee and helped build the early client communication, proposal, follow-up, and project handoff process.
- Upgraded 2 freelance profiles from 0 to Top Rated, with each profile crossing $10K+ in earnings.
- Managed 200+ client conversations, qualified leads, shared quotes, followed up on deals, and coordinated revisions through delivery.
- Coordinated 120+ design tasks between clients and the internal design team to improve brief clarity and turnaround flow.

- Managed daily opening/closing operations, cash handling, customer orders, product preparation, and record keeping.
- Supervised processing and handling of milk-based products including curd and butter while maintaining freshness and stock flow.
- Communicated with customers, handled order issues, and maintained smooth daily service operations.