علا باسم, IT Manager

علا باسم

IT Manager

Millennium

البلد
العراق
التعليم
ماجستير, Information Technology
الخبرات
7 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 3 أشهر

IT Manager في Millennium
  • المملكة العربية السعودية
  • أشغل هذه الوظيفة منذ يناير 2019

Analysis of the accuracy of accounting books.
* Monitors and maintains Windows Server operating system and
additional server components including Exchange Server and
Active Directory
* Develop standards for workstations, mobile devices, printers, and
other devices routinely.
* Manage the development and maintenance of documentation
including departmental policies, procedures, disaster recovery
plans, and technical reports.
* Monitored network resources 24/7 via centralized apps to pre-
empt or respond to outages.
* Provided network documentation and training to organization and
IT department.
* Managed server backup process and perform data restores as
requested
* Ensured network security through appropriate controls, policies,
and deployment of systems; perform regular audits
* Evaluate and install computer hardware, networking software,
operating system software and software applications
Mohammed Sayeed
Core competencies
* Good understand LAN and WAN
technologies
* Knowledge on different cables
and their color coding
* Good Knowledge on IP
Addressing
* Hands on Experience with Cisco
Catalyst- 2800 series, 2900
series, 3800 series, 3900 series
Routers and 2950, 2960, 2960-C,
3550, 3560 Switches
* Knowledge on configuring and
troubleshooting routing protocol
like RIP V1/2, OSPF, EIGRP, BGP
* knowledge of Dynamic, Static
and Default Routing
* Route Summarization, Load
balancing, Advanced OSPF (Stub
& NSS Areas)
* Hot Standby Router Protocol
(HSRP)
* Virtual Router Redundancy
Protocol (VRRP)
* Strong Knowledge in Designing
IP Addresses, subnetting
* Implementing VLANs in layer
2&3 switches
* Implementing Trunks using ISL &
802.1Q Protocols.
* Port Fast, uplink Fast &
backbone Fast
* Implementing inter VLAN
routing
* Evaluate and install computer hardware, networking software,
operating system software and software applications
* Operate master consoles to monitor the performance of
computer systems and networks and to coordinate access and use
of computer networks
* Control and monitor e-mail use, Web navigation, and installed
software
* Good knowledge of Opera, micros, sun system, Sky Bayan
,
Sky Jana, Sky Horizon Quality Management
,
Digital Signage System and Tiger system.
* Troubleshooting all IP and Analog phones
* Electronic door lock system KALE key card system programming
with complete installation

System Administrator في Mandarin Oriental Hyde Park
  • بريطانيا العظمى
  • سبتمبر 2013 إلى يوليو 2015

Control and monitor e-mail use, Web navigation, and installed
software
* Communicate electronically and in person with computer users
experiencing difficulties to determine and document problems
experienced
* Consult user guides, technical manuals and other documents to
research and implement solutions
* Emulate or reproduce technical problems encountered by users
* Provide advice and training to users in response to identified
difficulties
* Provide business systems. Network and internet support to users
in response to identified difficulties
* Collect, organize and maintain a problems and solutions log to use
by other technical support analysts
* May supervise other technical support workers in the group

الخلفية التعليمية

ماجستير, Information Technology
  • في University of Bedfordshire
  • يناير 2015

بكالوريوس, Information Technology
  • في JNTUH University
  • يناير 2012

courses: Technology in Electronics & Communication –

Specialties & Skills

ACCOUNTANCY
ACTIVE DIRECTORY
BUSINESS SYSTEMS ANALYSIS
CABLING
COMPUTER HARDWARE

اللغات

العربية
متمرّس
الانجليزية
متمرّس