Ola Gerais, SALES EQUIPMENTS ENGINEER

Ola Gerais

SALES EQUIPMENTS ENGINEER

DAL GROUP CO.LTD-SUTRAC

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Electronic engineer
Experience
8 years, 11 Months

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Work Experience

Total years of experience :8 years, 11 Months

SALES EQUIPMENTS ENGINEER at DAL GROUP CO.LTD-SUTRAC
  • Sudan - Khartoum
  • July 2021 to December 2023

• Promoting equipment and equipment related solutions to Customers.
• Educate and advice costumers in proper equipment utilization and applications to enhance greater productivity or lower cost.
• Successfully match customer pain/requirements to proposed solutions.
• Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition.

SALES ENGINEER at DEEPER TRADING and SERVICE CO.LTD
  • Sudan - Khartoum
  • October 2018 to July 2021

• Promoting equipment and equipment related solutions to Customers.
• Educate and advice costumers in proper equipment utilization and applications to enhance greater productivity or lower cost.
• Successfully match customer pain/requirements to proposed solutions.
• Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition.

PROJECT COORDINATOR at A-COMMAS FOR SAFETY, FIREFIGHTING and SECURITY EQUIPMENTS
  • Sudan - Khartoum
  • February 2016 to August 2018

• Meet the sales target consistently.
• Conduct demonstrations and promotional drives for new products, in coordination with marketing department.
• Assist all Engineering staff department personnel along with entire hospital staff with any needs.
• Draft and present the monthly action plan to sales manager.
• Coordinating with the other sales department teams for annual targets.
• Deal with the contractors and their contracts, visits and reports.
• Providing input on competitor activities to senior management.
• Maintain record of all sales activities, on daily and monthly basis.
• Follow up on all sales deals from end to end, and report the transaction.
• Handle customer care services, if required.

Customer Service at Zain telecommunications company
  • Sudan - Khartoum
  • December 2014 to December 2015

➢ Responsible for handling the day-to-day requests from customers.
➢ Ensuring resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction.
➢ Responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.
➢ Maintain record of all sales activities, on daily and monthly basis.
➢ Attend weekly sales meetings and ensure sales opportunities are compliant with company policy.

Education

Bachelor's degree, Electronic engineer
  • at Sudan university
  • October 2024

Degree secondary

Master's degree, Engineer management
  • at Khartoum university
  • October 2024

Very good

Master's degree, Master of Engineering Management
  • at University of Khartoum
  • August 2018
Bachelor's degree, Bachelor of Electronic Engineering
  • at Sudan University of Science & Technology
  • November 2014

Specialties & Skills

Customer Service
Telecommunications
Machinery
Marketing
product knowledge and development
DRAFT (BOILER)
COMMUNICATIONS
FIREFIGHTING
PRESENTATIONS
MANAGEMENT
COORDINATING
INTELLIGENCE QUOTIENT (IQ) TESTING
TELECOMMUNICATIONS
VALUE PROPOSITION
➢ Excellent written and communication skills. ➢ Excellent team member with good leadership qualities. ➢ Having good observation and analytical skills. ➢ Comprehensive problem solving abilities. ➢ Conflict handling and resolution skills and High Creativity ➢ Ability to build excellent relationships with key suppliers/customers ➢ Capable to learn new technologies as quick as possible. ➢ Customer services-oriented
Microsoft office excel advance

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Customer Relationship Management (CRM) (Training)
Training Institute:
HP hub
Date Attended:
May 2020
Duration:
40 hours