Ola Hafez, Human Resources Director

Ola Hafez

Human Resources Director

KPMG

Location
Egypt
Education
Master's degree, Human Resources
Experience
23 years, 10 Months

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Work Experience

Total years of experience :23 years, 10 Months

Human Resources Director at KPMG
  • Egypt - Cairo
  • My current job since December 2020

Appointed as an HR Director to lead KPMG Global strategy through managing and executing transformation projects to develop a comprehensive workplace and competitive change forward:
• Analyze current state across technology, roles, organization structure, processes and content to determine areas of focus.
• Design and restructure of HR department workforce, scope, duties & productivity.
• Applying the new/updated KPMG Global Values in the capacity of change leader.
• Moving to a new ERP system including HRIS
• Managing the 360-degree feedback project.
• Applying a new Performance & Development process, techniques and automation.
• Applied the GPS “Global People Survey” and related action plan.
• Restructure of pay grades and salary scale.

Chief Human Resources Officer at IDH, Integrated Diagnostics Holdings
  • Egypt - Cairo
  • January 2017 to December 2019

Education & Certification Credentials

• B.sc. Faculty of Commerce - Cairo University -1985.
• Certified COBOL Programmer - American University in Cairo - 1987
• Certified Human Resources Manager - Southern Carolina University -2000
• Certified International Assessor - Johnson & Johnson Medical Devices Academy 2002
• Certified Organizational Behavior Professional from SHRM (Society of Human Resources Management - USA - 2007)
• MBA in Human Resources from Southern - Carolina University 2010 - USA

Professional Achievements & Expertise

Senior HR Director
KPMG - Financial Services & Auditing
Dec 2020 - current
Appointed as a CHRO in the capacity of Senior HR Director to lead KPMG Global strategy through managing and executing transformation projects to develop a comprehensive workplace and competitive change forward:
• Analyze current state across technology, roles, organization structure, processes and content to determine areas of focus.
• Design and restructure of HR department workforce, scope, duties & productivity.
• Applying the new/updated KPMG Global Values in the capacity of change leader.
• Moving to a new ERP system including HRIS
• Managing the 360-degree feedback project.
• Applying a new Performance & Development process, techniques and automation.
• Applied the GPS “Global People Survey” and related action plan.
• Restructure of pay grades and salary scale.





VP Human Resources/Chief Human Resources Officer - Middle East & Africa
IDH” Integrated Diagnostics Holding”
Jan 2017- Dec 2019
• Executive partner with the CEO and Executive Board members to develop internal growth, expand/build people and process capabilities, create/drive a culture of continuous improvement, operational excellence, and strengthen the business alignment of the HR function.
• Redesigned organizational structure for head office and branches as well as rewards and pay grade structure that reflected a dynamic business environment and up-to-date modes of working in an increasingly competitive business environment with 9% revenue growth.
• Delivered a sustainable competitive advantage through a comprehensive selection and recruitment strategy.
• Provided effective coaching to the management team on different HR processes and programs.
• Managed a multicultural team of 43 HR Professionals to cultivate a unified, value-based culture and brand.
• Provided an overall leadership and guidance to different HR functions by overseeing talent acquisition, employee relations, training and development, career development, total rewards, performance management and organizational development.
• Leadership role in shaping the culture of the organization and establishing high levels of employee engagement and commitment.
• Participated in the Merging and Acquisition of lab Scan Group in Nigeria.

Regional Human Capital Director, MENA & Turkey at Magrabi Retail
  • Egypt - Cairo
  • October 2008 to December 2015

• Provide expert advice to the CEO on relative law, policy and practice, on complex workforce management issues, employee relations and organizational matters, ensuring that both business risks and litigation are assessed and minimized.
• Responsible for senior level decision making and both day to day strategic direction of the HR function
• Evaluate procedures and improve HR reporting systems and HR data management.
• Strategically manage the provision of human resources in the areas of workforce planning, recruitment, deployment and placement for all categories of employees, departmental budget control, employee relations and organizational health services including the line responsibility for the delivery of payroll services.
• Lead the design of HR service provision to provide a strategic high-quality and cost-effective HR services to all countries
• Define HR entry strategy to new markets including grading, pay levels, policies and procedures
• Develop a cohesive team across multiple countries to ensure consistency in HR application and service delivery.
• Coach and mentor HR team members and HR Business Partners in specialized contemporary HR practices including but not limited to policy development, investigation processes and organizational health services.
• Responsible for organizational design/restructure and managing the associated change processes with minimal disruption to the business.
• Develop the annual HR budget for the department and manage the overall expenditure and associated costs.
• Responsible for the employee engagement survey results and action plans
• Represent HR and participate in various internal groups and committees across the organization.
• Responsible for the annual salary review and bonus budget and process.

Regional Human Resources Director at ERA Real Estate
  • United Arab Emirates - Dubai
  • September 2005 to August 2008

• Review the effectiveness and efficiency of HR processes to ensure continuous improvement in the quality, accessibility and cost effectiveness of services.
• Develop a cohesive team across multiple countries to ensure consistency in HR application and service delivery.
• Coach and mentor HR team members and HR Business Partners in specialized contemporary HR practices including but not limited to policy development, investigation processes and organizational health services.
• Develop, implement and review policies and procedures that support the core business and the core value of the organization.
• Responsible for organizational design/restructure and managing the associated change processes with minimal disruption to the business.
• Develop the annual HR budget for the department and manage the overall expenditure and associated costs.
• Responsible for the employee engagement survey results and action plans
• Represent HR and participate in various internal groups and committees across the organization.
• Responsible for the annual salary review and bonus budget and process.

Human Resources Manager at Johnson & Johnson Medical Devices
  • Egypt - Cairo
  • July 1998 to August 2005

- Manage HR & Personnel department
- Responsible for J&J world wide Health and Safety programs in the country.
- Manage employees life and medical insurance.
- Chairlady to the Safe Fleet Committee in MENA
- Responsible for Training and Development activities.
- Talent Acquisition and recruitment process.

Education

Master's degree, Human Resources
  • at South Columbia University, USA
  • November 2003
Diploma, Certified Human Resources Professional
  • at Southern Columbia University
  • September 2000
Bachelor's degree, Business Adminstration
  • at Cairo University
  • May 1985

Specialties & Skills

Change Leadership
Talent Development
Total Rewards
Talent Acquisition
Organization Transformation
Change Management
Training & Development
BUDGET PLANNING
HUMAN RESOURCES
LEADERSHIP
MANAGEMENT
PERFORMANCE MANAGEMENT
hr transformation
organizational development
problem solving
operational hr
MICROSOFT OFFICE

Languages

English
Expert
Arabic
Native Speaker

Memberships

SHRM, USA
  • HR Professional
  • June 2003

Training and Certifications

Personal Assessment Professional (Certificate)
Date Attended:
June 1997

Hobbies

  • Reading & traveling.