Oleg Lazarev

Tour Desk Agent at Desert Gate Tourism

• United Arab Emirates - Dubai
• May 2014 to January 2015

 Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.  Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.  Plan and sell transportations, accommodations, insurance and other travel services  Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations  Book transportation, make hotel reservations and collect payment/fees  Use promotional techniques and prepare promotional materials to sell itinerary tour packages  Deal with occurring travel problems, complaints or refunds  Attend travel seminars to remain updated with tourism trends  Enter data into our software and maintain client files  Network with tour operators  Maintain statistical and financial records  Meet profit and sales targets