Administrative Assistant
National Bank of Fujairah
Total years of experience :5 years, 7 Months
Administrative Assistant in the CEO Office
- performing full clerical, administrative, and general office duties principally involving the management and general maintenance of the CEO office meeting rooms and waiting area;
- typing, record keeping, file maintenance, mail distribution, general call handling, preparing office reports, scheduling appointments, recording meeting minutes, ensuring adequate office/stationery
supplies;
- meet & greet liaison officer for CEO guests;
- looking after the events of CEO and Management Committee such as Offsites, Town Halls etc. Engaging with relevant stakeholders both internal and external, sourcing cost effective and quality
venues and ensure smooth operations of the event end-to-end;
- designated deputy to the PA to the CEO (serving as back up for PA during leave periods).
Business Analyst Support
- acting as Project Administrator and assisting the Business Transformation team with miscellaneous tasks in timely manner;
- interacting with the business stakeholders in order to understand their problems and needs, helping to find solutions, identify opportunities for improvement in business operations and processes, deliver recommendations;
- providing detailed business explanations and process flows to the vendor to support the outgoing project.
- answering telephone, screening and directing calls;
- responding to inquiries, taking messages, handling complaints;
- greeting visitors, directing them to appropriate location with established building security procedures;
- maintaining reception area materials, preparing correspondence and documents, receiving and sorting mails and deliveries;
- providing general administrative and clerical support (scheduling, copying, faxing, data entry, filing etc.) for the purpose of supporting office operations;
- booking conference and meeting rooms, scheduling meetings;
- providing outgoing quotation numbers and following up regarding
the prices, services description etc.;
- distributing cheques to the vendors, receiving and keeping records of invoices and HR documentation.
- making reservation, monitoring waiting list;
- greeting guests, handling guests complaints and resolving issues;
- operating MICROS;
- handling bills and payments;
- calculating revenue and making reports.
Achievements:
-certificate of Appointment to Silver Star (Dusit Kob Khun Programme Excellent performance);
- shortlisted as a Colleague of the month (Front of the House).
- balance sheet reconciliation, invoices verification;
-communicating with travel agencies regarding discounts and free services;
- handling payments in timely manner;
- business correspondence with foreign partners.
Achievements:
-saving additional fees through negotiations with foreign partners regarding payment frequency;
-created invoice database.