Olga Trolese, Administrative and Operations Manager

Olga Trolese

Administrative and Operations Manager

Xenios Group SRL

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Accounting And Management
Experience
14 years, 2 Months

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Work Experience

Total years of experience :14 years, 2 Months

Administrative and Operations Manager at Xenios Group SRL
  • Italy - Desenzano del Garda
  • February 2018 to January 2022

As a shareholder and an integral part of the fast-growing startup that owned and operated three restaurants in a popular touristic destination in Italy, I was responsible for the following:
- Developing, reviewing, and improving administrative systems, policies, and procedures
- Monitoring costs and expenses and preparation of financial statements
- Partaking in preparation of annual budgets
- Preparation of payroll documents
- Supply chain management
- Management of payment schedules and deadlines
- Ensuring the operations’ adherence to policies and local regulations
- Liaison with governmental entities with regards to permissions and licensing
- QAQC

Personal Assistant to Director at Turner & Townsend International Ltd
  • United Arab Emirates - Abu Dhabi
  • April 2014 to April 2017

I was responsible for providing comprehensive administrative support to Director and site-based team. Major day-to-day duties included:
- Diary management: prioritising, arranging internal and external meetings and appointments and related logistics
- Screening and prioritising incoming calls, emails, and other correspondence
- Receiving, initial review and revisions of various documentation requiring Director’s approval
- Drafting correspondence and reports
- Preparing presentations
- Drafting agendas for internal and external meetings, taking, and drafting meeting minutes
- Ensuring no Director’s tasks, duties, mail are left unattended, and deadlines are respected
- Maintaining electronic and paper filing system
- Ensuring timely completion and submission of the Team’s timesheets, leave requests and expenses
- Maintaining the Team’s leave and absence schedule
- Arranging internal and client events
- Assisting in preparation of tender documents
- Assisting other Directors and team with daily organisational tasks.
Being based on a client’s site, I acted as a main point of contact between the site-based team and Turner & Townsend’s top management, HR, Admin, and IT departments.

Commercial Manager at Sycomore Grouo
  • United Arab Emirates - Dubai
  • May 2013 to April 2014

Being part of a fast-growing international team, I was responsible for market research and analysis, development and implementation of marketing and sales strategies, budget planning, contracts preparation and administration and expanding clients, partners, and suppliers’ base.

Business Development Manager at Apogee Operations Ltd
  • United Arab Emirates - Dubai
  • April 2011 to May 2013

During my work in Apogee, I have significantly contributed to improvement of overall business operations including both internal and external procedures and standards. My responsibilities also included determination and pursuing new opportunities with the aim of expanding company’s presence in other countries and regions, establishing and maintaining relationships with existing and potential customers, developing, and managing marketing tools and collateral.

Personal Assistant to Managing Director at Magnet Enterprise
  • United Arab Emirates - Dubai
  • January 2009 to April 2011

Responsibilities included assisting the Managing Director in interpretation and translation between Russian and English languages, drafting correspondence and business documents, liaising with clients and suppliers, travel arrangements, research for potential business partnerships, planning and preparing presentations.

Conference Centre Secretary at Ernst & Young
  • Russian Federation - Moscow
  • March 2007 to December 2008

As part of a wider administration team, I was contributing to daily operation of the company’s conference centre. Main tasks included processing telephone calls, meeting and assisting guests, scheduling meetings, assistance in presentations and conferences, preparing necessary documentation upon requests of managerial persons and other organisational work.

Education

Bachelor's degree, Accounting And Management
  • at Kazan State Institute of Finance and Economics
  • June 2010

Economy, Management of an organisation

Specialties & Skills

Problem Solving
Time management skills
Planning
Administration
Organization
Organisation skills
Teamwork
Prioritisation
Independency

Languages

English
Expert
Italian
Expert
Russian
Native Speaker