MD Ziaur Rahamn Zihad

Develop merchandising plans based on customer insights, brand strategy, e-commerce goals and initiatives to
achieve substantial uplifts in revenue, site conversion and average order size, improve user experience, and enhance
product discovery and content.
Collaborate with regional Brand, merchandise and design teams to tell key merchandising stories and work with site
and development team to ensure we deliver these stories against the consumer experience.
Responsible for the management and day-to-day trading of a category or categories online, including maintenance of
Category Landing Pages and other relevant site real estate.
Implement the trading strategy for his/her categories, in conjunction with the Category Manager/Brand Team/
eCommerce Manager.
Accountable for the effective management of the Product Life Cycle, including new product launches, end of life
products and product substitution process.
Responsible for stock allocation for online, working closely with the Brand Team to secure stock. Also, responsible for
the effective management of online inventory and ranges.
Working closely with the Brand Team, Category Manager and eCommerce Manager to define, agree and execute
sales and promotional plans.
Constantly monitor site Search and navigation on the site, making sure that it is fully optimized and make
suggestions and implement these to improve the customer journey, whilst understanding the commercial impact of
these changes.
Provide market, competitive, strategic and tactical information to help better introduce/implement products,
programs and services and refine approach as needed.
Strive to understand the customer experience of the website using the tools available and make suggestions for
improvement where applicable.

• maintenance of computersn- relations with suppliersn- coaching a junior Ice Hockey team (10 hours/week)

Improve profit and attain sales target of the supermarket
Deal with all complaints, queries, and other related customer service issues
Recruit and interview new staff for the supermarket
Organize training, orientation, and supervise all departmental managers
Organize holidays
Oversee receiving orders and stock control
Assign and schedule tasks for specific employees and also follow up on the results they generate
Complete all the operational requirements of the store
Appraise, monitor, and plan tasks to be given to individual staff members
Discipline, counsel, and coach employees to maintain positive result generation
Initiate corrective actions, analyze variance, schedule expenditure, and prepare annual budget aside achieving other
financial objectives of the organization
Recognize future and present requirements by customers
Establish good rapport with existing and potential customers
Collaborate with other members of staff that have good understanding about service requirements
Maintain inventories and approve contracts to ensure consistent availability of the required services and
merchandise
Study trends, authorize clearance sales and also determine all required sales promotions
Review merchandising by formulating pricing policies
Identify profitability ratio by studying financial statements and operating statements
Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner.