Procurement Category Manager - Facilities
E2V Technologies Plc
Total des années d'expérience :20 years, 9 Mois
Procurement Category Manager at a global manufacturing organisation responsible for Facilities Category spend.
Responsible for maximising value in both facilities management and CAPEX project spend.
Achievements include securing a saving of a £209k (9%) On a 12 month energy contract.
Oliver has worked to deliver the most high profile / high spend contracts at Richmond-upon-Thames Council. Oliver has experience in delivering a range of contracts, including contracting for transport, facilities management, consultancy services and legal services. He has also worked on a consultancy basis for to support and advise organisations on running a competition and negotiating good outcomes.
Oliver has a background in complaint handling and casework and developed excellent communication. He maintains good knowledge of and interest in IT Services since his academic studies.
My most notable success was implementing a contract for total facilities management in London which resulted in savings for my employer of £4.7 million (16%).
Responsibilities
* Leading high profile / high risk procurements such as provision of Legal Services, facilities
management and ICT infrastructure and support.
* Management of the Procurement Officer
* Strategic planning to ensure the team was resourced effectively
* Drafting procurement documentation, such as procurement policy documents, invitations to
tender, evaluation method documents and evaluation reports
* Provision of advice to internal customers
Key Achievements
* Leading a successful project to establish a procurement framework for Legal Services using on
behalf of the Parliamentary and Health Service Ombudsman; the Public Service Ombudsman for
Wales; and the Local Government Ombudsman. Based on the hourly rates tendered a £100k
(10%) saving was forecasted.
* Working on a consultancy basis for the Local Government Ombudsman to support and advise
them through OJEU compliant procurements for Research Services and Estates Professional
Services.
* Leading the successful procurement for consultancy for Business Process Reorganisation
Responsibilities
* Provision of advice to internal customers
* Review of internal policy documents
* Managing a caseload of internal and external compliance cases
* Researching the performance of health organisations and government
Key Achievements
* Leading the successful delivery of a project to provide investigators with access to research outlining previous performance of health organisations.
Responsibilities
* Managing the caseload of the Head of Customer Services
* Analysing complex complaints and recommending an appropriate response
* Producing management reports using Excel spreadsheets and helping to maintain quality
standards of casework throughout the department.
Key Achievements
* Presenting several complex complaints to a panel of senior management
* Improvement in the rating of the quality of advice given over the phone and reduction in the
number of data input errors made by the customer services team
Responsibilities
*. Investigating and resolving complaints from members of the public about health services and government offices
Key Achievements
* Meeting and exceeding casework throughput targets
* Resolving complex complaints made by vulnerable customers by approaching health services and government offices directly
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A Level