Technical Support Engineer
Tros Technologies Limited. 25A, Providence
Total years of experience :11 years, 6 Months
Attending to all IT/Technical request and support.
* Providing remote and physical technical assistance to clients.
* Undertaking IT Projects and deliverables as requested by customers.
* Providing products and services demonstrations to potential clients.
* Updating company’s social media platforms accordingly.
Escalating IT issues to the IT Head where necessary.
* Responsible for file integrity, managing backups and data storage.
* Diagnosing and resolving technical issues.
* Undertaking small-to-medium sized IT Projects as instructed by the IT
Head.
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