عمر عابد, sales Executive

عمر عابد

sales Executive

Du

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Accounting and Finance
الخبرات
6 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 10 أشهر

sales Executive في Du
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يوليو 2023

Proven track record of meeting and exceeding sales targets in the telecommunications
industry.
Exceptional customer relationship management skills, ensuring high levels of customer
satisfaction and retention.
Profcient in using CRM systems and sales tools to manage leads, track sales activities, and
analyze customer data.
Strong communication and interpersonal skills, with the ability to explain complex technical
concepts in a clear and understandable manner.
Adept at identifying customer needs and tailoring solutions to meet those needs, resulting in
increased sales and revenue.

Sales consultant في ElTarek Automotive
  • مصر - الإسكندرية
  • نوفمبر 2020 إلى مايو 2023

Conducted customer needs analysis and provided personalized recommendations to match their requirements, resulting in high customer satisfaction. Developed and implemented effective sales strategies to increase market share and enhance customer retention. Conducted regular market research to stay up‑to‑date with industry trends and competitor activities. Maintained accurate and up‑to‑date sales records and reports. Collaborated with other departments, such as fnance and service, to ensure a seamless customer experience. Consistently ranked in the top 5% of sales consultants nationwide, selling an average of 15 vehicles per month. Maintained a high level of customer satisfaction, with a 95% customer retention rate. Provided outstanding customer service and built long‑term relationships with customers. Developed and maintained a strong network of referral sources.

Assistant Store Manager في JUMBO TRONICS
  • مصر
  • مارس 2019 إلى مايو 2020

Led a sales team of 4 associates to achieve sales targets and exceed revenue goals by 80%, using skills in team leadership, sales management, and sales analysis. Created an effective visual merchandising strategy that increased sales of featured products by 7%, using skills in merchandising and product knowledge. Successfully resolved customer complaints and issues, resulting in a 95% increase in customer satisfaction ratings, using skills in customer service, problem‑solving, and communication. Conducted regular sales analysis and market research to identify emerging trends and opportunities, which informed product selection and marketing strategies, using skills in sales analysis, market research, and communication.

Senior sales في Shamy Stores
  • مصر
  • مارس 2018 إلى يناير 2019

Exceeded revenue targets by 20% through the development and execution of strategic sales plans and initiatives. Developed and maintained key client relationships, resulting in a 25% increase in revenue and a 15% improvement in customer satisfaction. Identifed new business opportunities and developed go‑to‑market strategies for new products and services, resulting in a 30% increase in overall company growth.

Sales representative في Shamy Stores
  • مصر
  • فبراير 2017 إلى مارس 2018

Exceptional communication and interpersonal skills resulting in a 90% customer retention rate. Knowledge of gaming industry resulting in successful upselling and cross‑selling, increasing average transaction value by 25%. Profcient in sales and customer service tools, resulting in effective promotions and increased sales of gaming accessories by 40%. Developed and implemented a new sales strategy, increasing customer engagement and loyalty. Strong problem‑solving and negotiation skills, receiving positive customer reviews and feedback. Trained and mentored new sales representatives, resulting in a 20% increase in their sales performance. Collaborated with marketing team to launch successful promotional campaigns, resulting in increased foot trafc and sales.

الخلفية التعليمية

بكالوريوس, Accounting and Finance
  • في Tanta University
  • يناير 2020

Specialties & Skills

Administration
Business
Management
COMMUNICATIONS
CUSTOMER SERVICE
LEADERSHIP
MARKET SHARE
CUSTOMER SATISFACTION
MANAGEMENT
CUSTOMER RETENTION
MARKET RESEARCH
MARKETING STRATEGIES

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم