عمر ابوبكر

Senior Account Manager - Enterprise Sales Unit at Zajil Telecom / Gulfnet International Company-KEMS W.L.L a Kalaam Group Company, From Feb/2020 to 6/Nov/2023.

Sales, Marketing & Operation Manager at Angelato Company From 7/November/2018 to 26/Oct/2019

Assistant Sales Manager for Orchid Clinic & Chic Clinic 2017

Customer service executive at (Nasser Sport Center) Company 2015.

Sales & Customer Service Supervisor at (Al Ameed Jewelry) from 1/ January/2013 to 3/Jan/2015.

Rank No1 in Quality Control Management reports for call protocol & customer service 7 month.
▪2nd place in Quality Control Management quarter reports for all employees & departments in company.
▪Ability to work under pressure, Offers Campaigns, High Queue (Calls), Handled VIP customers,
▪Ability to solve Cases (Customers Issue) which is during my authority, Follow up, Meet top level of satisfying Customers' Needs
▪Creating New Accounts Siebel System, IMS Canadian System
▪Modifying & upgrading subscription for accounts
▪Extend accounts, creating refund requests,
▪Data entry, added devices & instillation charge
▪Offering customers about service, offers & (procedure of getting service & requirements papers).