عمر أبوشعر

• Procure and sell aviation fuel (Jet-A1, AVGAS, JP8, JP5 etc…) to clients on a global scale.

• Developing relations with existing clients while actively seeking new opportunities with potential prospects.

• Following through with client fuel release requests to ensure uplift takes place smoothly by coordinating with fuel suppliers and ITP agents on-ground.

• Offering attractive fuel prices to potential clients to generate new businesses proficiently.

• Tender bidding with clients on GA and Commercial ramps globally and setting up new fuel agreements.

• Issuing pro-forma invoices to pre-payment clients and following up for payment clearance for fuel release set-up.

• Keeping clients updated with the most current fuel prices by providing tailor-made pricelists on a weekly, biweekly, and/or monthly basis according to preference.

• Obtaining client’s feedback via phone calls and emails on fuel services, to ensure satisfaction and fuel price competitiveness.

• Generating leads by monitoring active flights on system and making sure competitive fuel prices are offered to the client at all stations based on the flight route.

• Managing the company’s branch accounts in Africa, Middle East and Eastern Europe.

• Timely payment arrangement to local and International suppliers as well as office branches by wire transfers, credit cards, cash and cheques in order to maintain a smooth workflow.

• Arranging offsets with suppliers and clients.

• Contacting government entities such as the Civil Aviation Authorities in urgent cases to ensure there are no bans issued for a specific flight.

• Requesting account statements from suppliers worldwide to ensure that all entries are matching with the system data.

• Requesting periodic and critical updates from suppliers such as pricelists and bank details to maintain system data accuracy.

• Creating new supplier accounts in the system when needed.

• Analyzing mass volumes of invoices and identifying discrepancies by comparing data with the customer’s P.O (purchase order) and making sure all relevant third-party documents are obtained accordingly.

• Raising claims to the suppliers on the clients’ behalf in case of any discrepancies and following up with them until resolved.

• Reading, as well as responding to all external and internal e-mails in an efficient and timely manner.

• Processing and posting credit notes.

• Coordinating with members of the team and other departments.

• Assigning tasks to juniors and providing supervision when required

Arrange tour packages and hotel bookings for clients worldwide to destinations all over Syria via online booking system (WHL.travel)

Update webpage www.whl.travel/damascus-tours and Facebook page (Syria Travel) with photos, tour packages, hotel offers and other relevant information when available.

Obtaining competitive prices and allotments from hotels all around Syria by visiting hotel managers and discussing our plans to ensure maximum sales and customer satisfaction.

Arranging meet and greet services upon guests arrival and tending to their needs during their stay.