Head Waiter
Joepenas
Total years of experience :7 years, 0 Months
Head waiters manage the food and beverage service in a hospitality outlet or unit. They are responsible for the customer’s experience. Head waiters coordinate all actions involving customers such as welcoming guests, ordering, delivering the food & beverages and supervise financial transactions.
Train and supervise waiters and waitresses to give high standards of service in terms of time, quality and personalization.
Supervise the mise-en-place of the assigned station to ensure a smooth service during operation.
Inspect table layouts in the station ensuring that they meet the standards set.
Check and ensures the serviceability of equipment and furniture.
Sell food and beverage so as to meet restaurant budgets.
Ensure that staff meets hygiene and discipline standards.
Give wine service according to international practices.
