Country Operations Manager
SWVL Int
Total des années d'expérience :10 years, 2 Mois
Mandate: Responsible for developing a portfolio of accounts through new
opportunities and business development.
▪ Achieving all revenue targets & objectives in line with the Area
Business Plan
▪ Managing the sales process for new prospects, from initial
contact through to closure
▪ Working closely with the marketing team to produce any sales
collateral required for the target market
▪ Reporting business performance to the National Sales Manager
▪ Developing & maintaining successful business relationships
with all prospects
▪ Developing a full understanding of the business market-place
▪ Plan and direct public relations programs designed to create and
maintain a favorable public image for the employer or client
▪ Maintaining high aftersales follow up/ communications with
the clients
▪ Support Marketing & PR team in arranging press conferences
and events
▪ Conducting needed researches to obtain the needs for the
market via social media, newspapers, professional magazine etc.
▪ Providing new private and governmental business
opportunities to the company
Mandate: Developing new business and manage the full sales process
starting with negotiations with prospects up to close of deal.
▪ Dealing with customer enquiries face to face, over the phone or
via email
▪ Contacting prospective customers and discussing their
requirements
▪ Identifying what customers want
▪ Planning and organizing the day to ensure all opportunities are
maximized
▪ Contacting suppliers and discussing customer requirements
▪ Negotiating tenders and contracts to meet clients’ and
company’s needs/ satisfaction
Mandate: Managing existing and potential clients.
▪ In charge of conducting meetings with clients to get a better
understanding of their pricing needs and discounts
▪ Communicating clients pricing needs and discounts with the
head office
▪ Arranging for technical site inspection
▪ Conducting marketing research
Customer Service
2013 Work & Travel program -Nike factory Delaware- U.S.A
Mandate: Customer Service specialist at Nike store.